Recurring billing function

I have used this plugin before and it is fantastic. I have a need for another client that needs some specifics and I think this plugin can be used. Members would be setting up recurring charges monthly or bi-weekly using authorize.net. They would need to be able to stop or delay them. Is that possible?

Thanks and great work!
Dave

Hi Dave.

I have used this plugin before and it is fantastic.

Thanks for the kudos!

They would need to be able to stop or delay them. Is that possible?

Not delay, but yes stop. You’d have to provide the cancellation pro-form for him to do it. [hilite path]Dashboard -› s2Member® -› Authorize.Net® Pro Forms -› Billing Cancellation Forms[/hilite]

I hope that helps. :)

I have some specific questions that relate to my client’s project but I cannot post them here. Is there a way we can speak by telephone? or email?

We only give support via these forums. If you don’t give the client’s site name or domain, it’d remain anonymous, right? :)

A public forum wouldn’t be my first choice but it will have to do.

You have answered my questions about recurring billing. So I will list remaining questions below.

1. If recurring billing is set up, can the customer see a total of what has been billed?

2. On the admin side, Can you edit or manually adjust the individual customers billing totals?

3. On the admin side, can you see a report of what each person has been billed over a time period?

4. Would the admin be notified if a customer stops the recurring billing for one month?

Thanks!

1. If recurring billing is set up, can the customer see a total of what has been billed?

No, this is not currently possible without some custom programming.

2. On the admin side, Can you edit or manually adjust the individual customers billing totals?

No, the recurring billing is handled by the payment gateways. It is possible to offer a billing modification form that allows members to upgrade/downgrade their membership. See Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms.

3. On the admin side, can you see a report of what each person has been billed over a time period?

No, unfortunately there are no reporting features at this time. Any billing reports will need to be generated on the payment gateway side. I have heard of other s2Member users creating their own customizations that automatically builds databases of the billing using the s2Member hooks, generating their own reports that way.

4. Would the admin be notified if a customer stops the recurring billing for one month?

There are no such notifications that s2Member sends out, however s2Member does process cancellations, payment failures, etc., from the payment gateway and handle the member’s account as per your settings in Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior. If you want to set up a notification when someone’s account EOTs, this is certainly possible with a bit of custom programming by using the s2Member hooks. EOT notifications are something we’re working on for the next major release of s2Member.

Thanks for the answers. If I am willing to pay for custom programming can you guys do it?

Hi Dave.

I’m sorry, but we’re not giving that service currently. All our development power is dedicated to developing s2Member itself, so we can’t do customizations for individuals at the moment. We’re recommending to find freelance developers in sites like jobs.wordpress.net. You should be able to find competent developers for a decent price.

I hope that helps. :)