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Recurring payment not paid by customer

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This topic contains 3 replies, has 2 voices. Last updated by  Raam Dev 4 years, 5 months ago.

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Posted: Wednesday Jul 11th, 2012 at 3:31 am #18883
dehaas koenraad
Username: kdehaas

How does s2member check for a recurring payments?

If a customer did not pay the recurring payment will access to member area be blocked automatically?
Will he get a message automatically?

Thanks!

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Posted: Thursday Jul 12th, 2012 at 1:56 am #18983
Raam Dev
Username: Raam
Staff Member

Hi Dehaas,

If you have configured IPN integration (Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration), PayPal will notify s2Member of failed payments, cancellations, or anything else, and s2Member will handle the account as per your settings in Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior.
Posted: Thursday Jul 12th, 2012 at 9:29 am #19036
dehaas koenraad
Username: kdehaas

Ok clear, thanks for your time!
Posted: Friday Jul 13th, 2012 at 1:21 am #19115
Raam Dev
Username: Raam
Staff Member

Glad to help! :)
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