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Reduce Monthly Rate for Current Members

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This topic contains 1 reply, has 2 voices. Last updated by  Raam Dev 4 years, 8 months ago.

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Posted: Tuesday May 8th, 2012 at 8:16 am #12903
Robb Jarrett
Username: carbbon

We have reduced the price for membership on our site and would like to adjust the recurring billing rate for current members. What is the best way to do this?

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Posted: Wednesday May 9th, 2012 at 2:04 am #13034
Raam Dev
Username: Raam
Staff Member

Hi Robb,

You would use a Billing Modification Form to achieve this (Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms). When an existing member uses the Billing Modification Form, their previous subscription will be canceled behind scenes and a new subscription created for the new amount.
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