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This topic contains 1 reply, has 2 voices. Last updated by  Elizabeth (Support Rep) 4 years ago.

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Posted: Thursday Dec 13th, 2012 at 11:12 pm #34510
Edwin
Username: nodnarb5265

Hello, I just purchased this today and realized after the purchase that this was way off from what I needed and I’ll no longer need this. I did read all of the products and features and have concluded that it’s something I will no longer need to have. Please provide me a refund. Thanks.

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Posted: Friday Dec 14th, 2012 at 3:08 pm #34702
Staff Member

Hello Edwin,

Thank you for contacting the Support Center.
You stated that :”this was way off from what I needed”, please elaborate:
– What are you trying to achieve with the s2Member Pro plugin?
– Did you post questions regarding your problem/requirement?
There are no support request listed under your username in the forum.

We have a no-refund policy on digital goods; which is made available during the checkout process.
Digital Goods ( No Refund Policy )
Since s2Member.com is offering non-tangible, irrevocable, digital goods; we do NOT issue refunds, which you are responsible for understanding. During checkout, upon clicking the “Submit” button, your purchase is charged to the credit/debit card that you supplied. All sales are final. You cannot cancel a purchase or receive a refund for a purchase.

Reference: http://www.s2member.com/terms-conditions

Best regards,
Elizabeth

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