|Posted: Thursday Apr 19th, 2012 at 1:14 pm #11273
Since I purchased the Pro version of S2Member, I failed to get any emails from you. I never got an order acknowledgement, nor a receipt for the payment, nor do I get any emails about the forums that I follow. Lately, I managed to forget my password (after changing it) and selected “Forgot Password?” on your site stating that I will receive an email with the password reset info. No email came. I was in the pickle. How can I get to my account?
To my biggest disappointment, I could not find any Contact info on your site. Meaning: here I am, paid customer who cannot communicate with you. I had to send a fax, which generated Elizabeth to write me an email directly – which I received. That tells me that there is nothing wrong with my own email server.
What is the issue here? Why dont’ I get any emails from you? Are you aware of this issue? I read that another person has similar issues but her problem was not really resolved.
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