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About: kinga kilgallen

Sorry, I've not written a description yet. I'll get to it soon!


My Latest Replies (From Various Topics)

Viewing 11 replies - 1 through 11 (of 11 total)
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Posted: Monday May 7th, 2012 at 3:07 pm #12814

Thanks.

Posted: Monday May 7th, 2012 at 3:06 pm #12813

Wow, reading the thread with Jason, this is becoming a maze with Paypal. I agree with Michael Miller, Pro is expensive if you add the recurring billing and if you don’t use virtual terminal. Paypal Advanced would be a more economical option. Thanks for keeping us updated on this.

Posted: Friday May 4th, 2012 at 10:03 am #12589

Thanks for the reply. Changing the description will not change the nature of the field – it still will be mandatory. So how should a person from a non-state country be able to bypass that field?

Regarding paypal – we have another site with a store and paypal does not make that field mandatory if a person is from outside the US. WE have not had a problem with foreign customers. But we have with the S2Member plug-in and its interface with Paypal so the restriction must be in S2Member and not Paypal.

Posted: Thursday Apr 19th, 2012 at 4:46 pm #11288

As I mentioned, after faxing my issue, I got an email from Elizabeth with the new pasword that I could use. But I still get no emails from you. So the issue is still there.

Posted: Tuesday Apr 3rd, 2012 at 5:22 pm #9968

Raam,

Great, thanks for clarifying. Its really helpful since this has been an issue with WishList, which is what we used before we switched over to S2Member. You have much better support as well. However, we are still trying to sort out the small details so we can get everything working smoothly that’s why I asked. Thanks again.

kinga

Posted: Monday Apr 2nd, 2012 at 1:23 pm #9773

Sorry for my confusion but I guess I am not getting this. I started a thread at http://www.s2member.com/forums/topic/adding-a-free-month-to-first-subscription/ regarding free offers. My problem/question cannot be the only one out there – I want to offer a free month when a client sigs up for a year. In other words, they pay a full year-worth but get 13 months of access.

If you see Jason’s reply in that thread, it says “PayPal will charge the customer all at once for the Initial/Trial period of 13 months, because this period does NOT recur under any circumstance. So to answer your question, the charge would be $100 for 13 months of access, then it would recur at the rate of $100/year.”

HOwever, Raam states above that the trial/initial period is max 12 months.

What am I not understanding here? Can I achieve for my clients to pay for a year but get 13 months at the time of sign-up? We do not offer monthly subscriptions, only yearly but would like to offer free time-periods as an attractor. Can this be done? Thank you and sorry if I am a thick-head.

Posted: Monday Apr 2nd, 2012 at 1:00 pm #9772

Good question. I want to setup 2 price plans, one for one year and another one for a two-year membership. Any suggestions would be fantastic. Thanks!

Posted: Tuesday Mar 13th, 2012 at 12:08 pm #8008

Sorry to beat this one to death, but what would be the feasibility of modifying the S2 Member setting in the user panel for Automatic EOT time once the initial annual charge has been made via PayPal? After 1 year, would the user still receive a recurring charge or would the charge happen based on the EOT setting in S2 Member?

Posted: Tuesday Mar 13th, 2012 at 12:00 pm #8006

I’m trying to work through this a bit more. What would happen if I performed the following?

1) Set the trial offer to 13 months at the annual rate (let’s say $100),
2) Set the recurring offer to 1 year at the annual rate ($100.00)

Would the trial set up a recurring profile with Paypal based on 13 months at $100 ($1,300 total) or would it bill all 13 months at once (total charge of $100)?

Additionally, I need a bit of information on Promo Codes and how they interact with recurring billing. When I set a promo code and apply it to the regular amount, will the customer always renew at this rate? Would they still renew at this rate if I set the coupon code to expire before their renewal?

Posted: Tuesday Mar 13th, 2012 at 11:45 am #8003

Hi Cristián,

Thanks for the reply. The problem with this approach is that the subscription is on an annual basis. As such, PayPal is going to bill for a full year on the recurring schedule. Let me talk with my client about this issue a bit further and perhaps I can bring some additional clarity to the issue.

Posted: Thursday Mar 8th, 2012 at 2:04 pm #7633

Hi Cristián,

Thanks for your reply!

So understanding that I need to do this, even though it will require custom programming, can you suggest any path forward?

What would be the possibility of manually moving the user to a 1 month, free plan then programming something that would automatically move them to the 12 month (annual) plan when it expires?

Put yourself in my shoes. If you were to implement something like this, where would you begin?

Viewing 11 replies - 1 through 11 (of 11 total)

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