Signup Confirmation Email – No line breaks

There are no line breaks in the confirmation emails we are sending.

Under s2Member® PayPal® Options> Signup Confirmation Email (pro form) there is an email to be sent out to new members:

“Thanks %%first_name%%! Your membership has been approved.

%%item_name%%

Subscr. ID: %%subscr_id%%
Charges today: $%%initial%%
Recurring charges: $%%recurring/regular_cycle%%

Your Username/Password will arrive shortly, in a separate email. If you have any trouble, please feel free to contact us.

Best Regards,
XXXXX”

This shows up without a single line break.

Can you reproduce this on a clean test installation of WordPress?

It sounds like emails are going out in HTML format, and that’s not right. All emails should be going out in plain text. If they are going out in HTML, this would explain the missing line breaks, because HTML would expect <br /> tags for line breaks.

Thank you Mike. The html mark up worked. I believe we had set emails to go out as html because we send some emails which have graphics and logos in them.

If I wished to revert back to plan text where would I configure s2Member to do so?

Great! I don’t believe s2Member® comes with that setting. It’s probably another plugin option that’s causing that. Every email is sent through the WordPress wp_mail function, so if another plugin is altering the content type for emails, that would impact s2Member® also.

Thanks again Mike!