Signup Tracking not capturing Initial Fee

Hi there,

Thanks for an excellent product!

We are trying to integrate our zFerral affiliate marketing program with s2Member. We have placed the below code within the API/Tracking > Signup Tracking Codes tab and we DO see the events coming through to zFerral when affiliates make a sale. However, though we have the ‘%%initial%%’ replacement code in place for the zFerral’s revenue parameter, it is not coming though. zFerral says that the only data coming through is customerID (‘%%payer_email%%’) and uniqueID (‘%%subscr_id%%’).

Do you have any idea why this might be and where we might be going wrong in our set up? How can we get the price of the item to be transmitted to zFerral when an affiliate makes a sale? We give commissions based upon percentages so this is very important.

Thanks so much for your help!

<script type="text/javascript">
// <![CDATA[
  var _zfUrl = (("https:" == document.location.protocol) ? "https://lala.zferral.com/" : "http://lala.zferral.com/"); document.write(unescape("%3Cscript src='" + _zfUrl + "tracker.js?v=1' type='text/javascript'%3E%3C/script%3E"));
// ]]>
</script>

<script type="text/javascript" charset="utf-8">
//  <![CDATA[
  try {
    var e = ZFERRAL.CallEvent;
    e.init(_zfUrl, {
    campaignId   : 2,            // NOTE: This is the ID of your campaign in zferral
    revenue      : '%%initial%%',            // NOTE: Enter the price of your product
    customerId   : '%%payer_email%%', // NOTE: (OPTIONAL) Enter ID of customer who completed the event
    uniqueId     : '%%subscr_id%%'   // NOTE: (OPTIONAL) Enter some unique ID for extra security
  });

  e.call();
} catch (err) {}
// ]]>
</script>

• This topic was modified 4 years, 10 months ago by  Peter Kang.

Hi Peter.

Are you giving a free trial? [hilite path]Dashboard -› s2Member® -› API / Tracking -› Signup Tracking Codes[/hilite]

# %%initial%% = The Initial Fee charged during signup. If you offered a 100% Free Trial Period, this will be 0.

Thanks for replying, Cristián! We aren’t giving a free trial. We have two products with one-time fees for lifetime access. Are we using the right variable?

Thanks again.

Got ya.

You’re using the Sign Up tracking, right? Did you try the [hilite mono]%%regular%%[/hilite] one?