About: Peter Kang

The staging site and live site are configured identically. On the staging site the code appears on the form after submission. I also checked the footer, as well as the log-in page after the first log-in with no luck.

Here’s the error log (let me know if there’s something I shouldn’t be making public):

[Sun Apr 01 03:57:24 2012] [warn] RSA server certificate CommonName (CN) `launcheffectapp.com’ does NOT match server name!?
[Sun Apr 01 08:00:12 2012] [error] [client 82.240.32.161] Directory index forbidden by Options directive: /var/www/vhosts/launcheffectapp.com/httpdocs/wp-content/themes/launcheffectsite/im/
[Sun Apr 01 12:38:25 2012] [error] [client 50.57.157.221] client sent HTTP/1.1 request without hostname (see RFC2616 section 14.23): /w00tw00t.at.ISC.SANS.DFind:)
[Mon Apr 02 03:57:08 2012] [warn] RSA server certificate CommonName (CN) `launcheffectapp.com’ does NOT match server name!?
[Mon Apr 02 07:36:14 2012] [error] [client 216.240.147.167] client sent HTTP/1.1 request without hostname (see RFC2616 section 14.23): /w00tw00t.at.ISC.SANS.DFind:)
[Mon Apr 02 13:11:29 2012] [error] [client 50.57.157.221] client sent HTTP/1.1 request without hostname (see RFC2616 section 14.23): /w00tw00t.at.ISC.SANS.DFind:)
[Mon Apr 02 13:32:54 2012] [error] [client 67.253.188.0] PHP Warning: include() [function.include]: Unable to allocate memory for pool. in /var/www/vhosts/launcheffectapp.com/httpdocs/support/bb-includes/functions.bb-template.php on line 45, referer: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDsQFjAA&url=http%3A%2F%2Fwww.launcheffectapp.com%2Fsupport%2Ftopic.php%3Fid%3D3&ei=w-J5T_-WFaT40gH6-KXaDQ&usg=AFQjCNGink8KuwJUnDNPxOgdqSDcPoRSOQ&sig2=jO3jRwhbImxxTD5XRvB5Ww
[Mon Apr 02 13:32:54 2012] [error] [client 67.253.188.0] PHP Warning: include() [function.include]: Unable to allocate memory for pool. in /var/www/vhosts/launcheffectapp.com/httpdocs/support/bb-includes/functions.bb-template.php on line 45, referer: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDsQFjAA&url=http%3A%2F%2Fwww.launcheffectapp.com%2Fsupport%2Ftopic.php%3Fid%3D3&ei=w-J5T_-WFaT40gH6-KXaDQ&usg=AFQjCNGink8KuwJUnDNPxOgdqSDcPoRSOQ&sig2=jO3jRwhbImxxTD5XRvB5Ww
[Mon Apr 02 13:32:54 2012] [error] [client 67.253.188.0] PHP Warning: include() [function.include]: Unable to allocate memory for pool. in /var/www/vhosts/launcheffectapp.com/httpdocs/support/bb-includes/functions.bb-template.php on line 45, referer: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDsQFjAA&url=http%3A%2F%2Fwww.launcheffectapp.com%2Fsupport%2Ftopic.php%3Fid%3D3&ei=w-J5T_-WFaT40gH6-KXaDQ&usg=AFQjCNGink8KuwJUnDNPxOgdqSDcPoRSOQ&sig2=jO3jRwhbImxxTD5XRvB5Ww
[Mon Apr 02 13:32:54 2012] [error] [client 67.253.188.0] PHP Warning: include() [function.include]: Unable to allocate memory for pool. in /var/www/vhosts/launcheffectapp.com/httpdocs/support/bb-includes/functions.bb-template.php on line 45, referer: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDsQFjAA&url=http%3A%2F%2Fwww.launcheffectapp.com%2Fsupport%2Ftopic.php%3Fid%3D3&ei=w-J5T_-WFaT40gH6-KXaDQ&usg=AFQjCNGink8KuwJUnDNPxOgdqSDcPoRSOQ&sig2=jO3jRwhbImxxTD5XRvB5Ww
[Mon Apr 02 13:32:54 2012] [error] [client 67.253.188.0] PHP Warning: include() [function.include]: Unable to allocate memory for pool. in /var/www/vhosts/launcheffectapp.com/httpdocs/support/bb-includes/functions.bb-template.php on line 45, referer: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDsQFjAA&url=http%3A%2F%2Fwww.launcheffectapp.com%2Fsupport%2Ftopic.php%3Fid%3D3&ei=w-J5T_-WFaT40gH6-KXaDQ&usg=AFQjCNGink8KuwJUnDNPxOgdqSDcPoRSOQ&sig2=jO3jRwhbImxxTD5XRvB5Ww
[Mon Apr 02 18:53:53 2012] [error] [client 176.31.121.17] client sent HTTP/1.1 request without hostname (see RFC2616 section 14.23): /w00tw00t.at.ISC.SANS.DFind:)
[Mon Apr 02 22:35:34 2012] [error] [client 88.190.30.131] client sent HTTP/1.1 request without hostname (see RFC2616 section 14.23): /w00tw00t.at.ISC.SANS.DFind:)
[Tue Apr 03 03:57:09 2012] [warn] RSA server certificate CommonName (CN) `launcheffectapp.com’ does NOT match server name!?
[Tue Apr 03 14:00:23 2012] [error] [client 79.102.162.217] Directory index forbidden by Options directive: /var/www/vhosts/launcheffectapp.com/httpdocs/wp-content/themes/launcheffectsite/dl/

Hi again, thanks for your support.

We’re using a custom theme, but it used to work. I cannot replicate why the tracking no longer shows up. Would there be any conflicts with using ssl/https?

Please see the attached settings page. Inside the sections is zferral affiliate tracking code, which resembles:

<script type="text/javascript">
// <![CDATA[
  var _zfUrl = (("https:" == document.location.protocol) ? "https://launcheffect.zferral.com/" : "http://launcheffect.zferral.com/"); document.write(unescape("%3Cscript src='" + _zfUrl + "tracker.js?v=1' type='text/javascript'%3E%3C/script%3E"));
// ]]>
</script>

<script type="text/javascript" charset="utf-8">
//  <![CDATA[
  try {
    var e = ZFERRAL.CallEvent;
    e.init(_zfUrl, {
    campaignId   : 2,            // NOTE: This is the ID of your campaign in zferral
    revenue      : 0,            // NOTE: Enter the price of your product
    customerId   : 'customerId', // NOTE: (OPTIONAL) Enter ID of customer who completed the event
    uniqueId     : 'uniqueId',   // NOTE: (OPTIONAL) Enter some unique ID for extra security
    coupon       : 'coupon'      // NOTE: (OPTIONAL) Enter affiliate coupon
  });

  e.call();
} catch (err) {}
// ]]>
</script>

Settings screenshot:

Thanks for replying, Cristián! We aren’t giving a free trial. We have two products with one-time fees for lifetime access. Are we using the right variable?

Thanks again.