site not responding

As a 0 free subscriber when I login the resulting page says

503: Service Temporarily Unavailable
Too many IP addresses accessing one secure area!
Please contact Support if you need assistance.
Can you help please

Hello Peter,

s2Member uses unique IP access restrictions to prevent things link password and link sharing.
The default I think is 5 so if you have tried to access the site from more than 5 devices in 30 days you will get that message.

To change those settings log in as admin and navigate to s2member > Restriction Options >Unique IP Access Restrictions. There is also a button to reset the IP restriction logs.

If you would like to reset the restriction for one user and keep the default settings, find the user under users > edit user > s2Member Configuration & Profile Fields there you will find a Reset IP Restrictions checkbox to reset the restriction.

Thanks Philly… your advise worked fine.
I have to ask if there is some way I could talk or deal directly with someone as we develop our prototype site. Or is this method the only solution?
Peter

Hello Peter, thanks for your inquiry.

I have to ask if there is some way I could talk or deal directly with someone as we develop our prototype site. Or is this method the only solution?

You mean if there is a different method to get support besides the forums? Then yes, you can use the private contact form to email us, when you have a question, please make sure to continue the conversation instead of sending a new form. ;)

Hope this helps. :)

Thanks but is the email as efficient as your response now… I understand time difference issues but your reply was fast.

Two more issues
The ‘edit my profile ‘ link doesnt work for some reason… can you help please?

Also in the signup form using Paypal Pro Free membership form we have added under additional Info in Custom Registration/Profile Fields two options
1. Choose Country but it’s not populating with countries
2. Create your Fandom we want to populate the area on the form by pulling from WordPress [sq_topics]
Neither of them are working.

Hi Peter,

As per our Support Policy, we do not offer phone or live chat support. Support for products by s2Member® is handled only through our Customer Support Forum.

Regarding your questions:

The ‘edit my profile ‘ link doesnt work for some reason… can you help please?

Which ‘edit my profile’ link are you referring to? The one here on this support forum in the sidebar?

Choose Country but it’s not populating with countries

Did you fill in the Option Configuration box with a list of all the countries for that field, as the example shows? There is no pre-configured list of countries, so you’ll need to generate that and provide them when creating the Custom Registration Field.

Create your Fandom we want to populate the area on the form by pulling from WordPress [sq_topics]

I’m not sure what you mean by “Fandom” or “sq_topics”. Could you please elaborate?

re The ‘edit my profile ‘ link doesnt work for some reason… can you help please?
dev.squealrs.com
the widget on the right sidebar
When I click on my profile the link is http://dev.squealrs.com/%%automatic%%%20%29 but it goes to this:
Bad Request
Your browser sent a request that this server could not understand.

re Country list
Sorry I fixed this up after re reading the support docs

re Create your Fandom we want to populate the area on the form by pulling from WordPress [sq_topics]
Neither of them are working.
I am talking about the SIGNUP page we have created that has Additional Info section in the form @ http://dev.squealrs.com/squealrs-membership/
We want to populate Fandom with the fandom topics in our wordpress site

Hope this explains things
Sorry
Pete

Hi Peter,

Regarding the ‘edit your profile’ link: please make sure the Edit Profile field on the Pro Login Widget options is set to %%automatic%% and not %%automatic%%%20%29.

Regarding ‘Create your Fandom’: Are you trying to add a field to the Pro-Form that automatically populates with WordPress posts/pages/tags/categories? If so, you’ll need to customize the Pro-Form template manually, as such a field cannot be added through Dashboard -› s2Member® -› General Options -› Registration/Profile Fields. Please see Pre Sale FAQs » Is it possible to modify s2Member® Pro Form templates?

Thanks Raam,
I will work thru this with my dev team.

Another question:
I have gone to s2Member ( Client Portals? [1] )
as I want to redirect on login paid Level1 -4 members to their own page which goes to their specific content page.
The video was great and we followed every step but still not working
We registered acpmagazines password acp changed the url /acpmagaines and added the custom text acpmagazines to the post but on login still not redirecting.
Can you advise please.
By the way thankyou so much for your help and your product is awsesome
pete

Hi Raam,
I have been able to work this out. Redirect Client Portals @ dev.squealrs.com
username acpmagazines password acp
Sorry for wasting your time.
Peter

Now the only issue I have is to redirect a Free subscriber to their environment. How can each free subscriber get redirected to their profile page? This page for example could include their profile and some other personalized content.
Pete

Hi Peter. Thanks for your inquiry.

All Users/Members (Free Subscriber or otherwise), are automatically redirected to the configured Login Welcome Page for s2Member. As with any Post/Page on your site, the Login Welcome Page can be customized with Simple and/or Advanced Conditionals, and other API Functions or Constants made possible by s2Member.

For instance, if you wanted to show Free Subscribers a special message on their Login Welcome Page, you might do something like this in your WordPress Page editor.

[s2If current_user_is(subscriber)]
	You are a Free Subscriber, with the Username: [s2Get user_field="display_name" /]
[/s2If]

See Also: Dashboard -› s2Member® -› API / Scripting -› Simple/Shortcode Conditionals
See Also: Dashboard -› s2Member® -› API / Scripting -› PHP/API Constants

Thanks Jason we will review tabs and experiment. Great stuff and like your accent on the videos
Pete

i HAVE ANOTHER REQUEST AND HAVE TRIED TO FIND THE ANSWER…
How do I insert the username and not a display_name
I have tried this but without success
[s2If current_user_is(subscriber)]
You are a Free Subscriber, with the Username: [s2Get user_field="user_name" /]
[/s2If]
Thanks
pete

Peter, try this constant S2MEMBER_CURRENT_USER_LOGIN.
[hilite path]Dashboard -› s2Member® -› API / Scripting -› PHP/API Constants[/hilite]

[hilite pre_code]
[[s2Get constant="S2MEMBER_CURRENT_USER_LOGIN" /]]
[/hilite]