|Posted: Saturday Feb 9th, 2013 at 5:38 am #41253|
For the last half hour, I am trying to find ONE method to contact you guys, and it’s simply not there!!
Support forum = only for paid members, tried registering, not allowed.
Email = non existant
Phone = nowhere to be found
I mean I not expecting instant support or anything, but c’mon, one decent method to contact you?? Should it be this confusing that I have “add my reply” to get in touch!? Talk about usability!
Anyway, if you still wish to hear my problem, here it is:
I have a VPS with 2GB memory with 1-2 very low traffic sites. I installed s2member free version to try it first before buying the pro version.
But i got repeated ftpd and other failure emails so i opened a support ticket and this was their reply:
I have had a check with the ftp log and could see that there was a script “/home/dub/public_html/interview/wp-content/plugins/s2member/includes/classes/auto-eots.inc.php” running which took much memory of the server and it caused the ftp down. Please have a check with the owner of the account “dub” and optimize the script so that it uses less memory.
What is this problem? Please help.
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