SSL Update Billing Fails: Too Many Redirects

Update Billing and Cancel Membership pages fail with SSL

Chrome: This webpage has a redirect loop – The webpage at https://www.domain.com/update-billing/?s2-ssl=yes has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

Firefox: The page isn’t redirecting properly – Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Update Billing

The prescribed s2Member shortcode: [s2Member-Pro-PayPal-Form update="1" desc="Update your billing information." accept="paypal,visa,mastercard,amex,discover,maestro,solo" default_country_code="" captcha="0" /]

WORKS: http://www.domain.com/update-billing/
WORKS: https://www.domain.com/update-billing/

FAILS: https://www.domain.com/update-billing/?s2-ssl=yes

The same is true with the Cancel membership page.

Cancel Membership short code: [s2Member-Pro-PayPal-Form cancel="1" desc="This will cancel your account. Are you sure?" captcha="0" /]

Other SSL pages for upgrading membership work as expected.

Hi Mark,

I’ve just tested this on my own site and it’s all working for me with the latest version of WordPress and s2Member (with or without ?s2-ssl=yes).

It sounds like you may have an issue with the SSL configuration on your server, or your .htaccess file may be improperly configured, which could be causing the redirect loop.

The other thing I recommend checking is that everywhere you specify the domain, you either use www or no-www. Mixing the two can cause lots of problems (see Knowledge Base » Don't mix www and without).

Thank you Raam.

We’ll look into it and see what we need to change from your suggestions.