Subscribed upgrade options – please help.

Hi – thanks for the help.

Currently – we are using the “subscriber” account classification as a trial member where a user can sign up free – with access to just small portions of the website.

We then have 2 other paid classifications:

1) S2MemberLevel1
2) S2MemberLevel2

Both of these paid accounts are tied through paypal, and create a yearly, recurring payment.

Is there a way to seamlessly allow a user to upgrade their account, tied to their user level?

As of now – if they have a subscriber account, non paid – when they go to upgrade – the problem is that they are not allowed as their email / username is already tied to this subscriber (trial, unpaid) account.

Thank you,
Garret

As of now – if they have a subscriber account, non paid – when they go to upgrade – the problem is that they are not allowed as their email / username is already tied to this subscriber (trial, unpaid) account.

I suggest that you generate a Pro “Modification Form”; or simply add the modify="1" attribute to your Pro Form Shortcode that is being displayed to existing customers. This will make sure these folks are logged in before they complete checkout; and this way their existing account is updated instead of something all new and redundant.

See also: Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms
See also: Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained)