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Subscriber Clarification

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This topic contains 1 reply, has 2 voices. Last updated by  Cristián Lávaque 4 years, 5 months ago.

Topic Author Topic
Posted: Sunday Jul 22nd, 2012 at 11:37 pm #19958
JoAnn Henkel
Username: uswork

Hello,

QUESTION #!
I have password protected pages for paid subscribers (one-year subscriptions).

Do I enter paid subscribers as “S2Member Level 1” and enter the end date?

Then, when the end date comes, S2 downgrades the subscriber from “Level 1” to “Subscriber” and automatically refuses to give the expired “Subscriber” access to the password protected pages?

Then, I have a S2 provided list of expired “Subscribers”; and a S2 provided list of current subscribers as “S1Member Level 1”? I need to keep a list of expired persons.

QUESTION #2
How do I get S2 to give me a database of “S2Member Level 1” by expiration date when I am in the administration panel? I see S2 gives a database by signup date, but I need to have a database by expiration date.

QUESTION #3
When the “S2Member Level 1” is about to expire, am I notified? How long before the expiration?

Is the “S2Member Level 1” notified? What does the email say? How long before the expiration?

Thanks you for helping me with clarification on these items.

JoAnn Henkel ;)

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Posted: Tuesday Jul 24th, 2012 at 6:13 am #20035

Hi JoAnn.

I have password protected pages for paid subscribers (one-year subscriptions).

s2Member doesn’t work with the password protection for pages/posts that WP comes with. You’d use the s2Member Levels for content protection. [hilite path]Dashboard -› s2Member® -› Restriction Options[/hilite]

Do I enter paid subscribers as “S2Member Level 1″ and enter the end date?

You could enter the end date manually if you want, by editing the user’s profile. This is not necessary, though. s2Member, when you sell a subscription, will be notified by the gateway when the subscription is over.

Then, when the end date comes, S2 downgrades the subscriber from “Level 1″ to “Subscriber” and automatically refuses to give the expired “Subscriber” access to the password protected pages?

Yes, the user would be demoted if that’s your EOT behavior setting, but he’d lose access to the content that his s2Member Level provided, not password protected pages, s2Member doesn’t work with those. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior[/hilite]

Then, I have a S2 provided list of expired “Subscribers”; and a S2 provided list of current subscribers as “S1Member Level 1″? I need to keep a list of expired persons.

You can use the Users list to view all users with either of those roles. If you allow free registrations, you’d have a mix of free users and ex-paying users in the Subscriber role, though, and you’d need to do something extra to tell them apart.

How do I get S2 to give me a database of “S2Member Level 1″ by expiration date when I am in the administration panel? I see S2 gives a database by signup date, but I need to have a database by expiration date.

When the “S2Member Level 1″ is about to expire, am I notified? How long before the expiration?

Is the “S2Member Level 1″ notified? What does the email say? How long before the expiration?

If you’re selling subscriptions, instead of buy-nows, then s2Member doesn’t have that information yet. It’s the gateway the one that tells s2Member when a subscription ended, s2Member doesn’t know in advance.

If you sell buy-nows, though, the expiration time is set right away, and you can use this. If you’re not getting paid recurringly, you should use buy-now transactions because of this benefit.


I hope that helps clarify some things. Let me know if you have more questions. :)

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