Tax calculation not working

We set this up to charge the various provincial tax rates here in Canada. It worked fine. Then we changed the transaction amount to 0.1 for testing purposes and now the tax rates will not calculate. In fact, we have reinstated the actual price (which shows correctly in the description on the registration page) but the checkout amount does not show the price *OR* and the tax calculation is shown as 0%… (it shows a total of $0.10 (?)

• This topic was modified 4 years ago by  Mark Lanch.
• This topic was modified 4 years ago by  Mark Lanch.

Hi Mark.

Could you please show a screenshot of your tax settings panel? [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Tax Rate Calculations[/hilite]

And a link to the pro-form where this is happening to try it?

Thanks!

Strange… yesterday i double checked the tax calculations and it was working again for all but two provinces. Today i checked again just to make sure and it’s calculating all @ zero again. At least the purchase amount is showing up now tho…

How do i attached a word doc with the screenshot? I will send it to your Contact/support email (if i can find it). It will come from email: 781961@live.ca marked URGENT – TAX ISSUE.

ASAP PLEASE! This is the only thing holding us back from launch.

Strange… yesterday i double checked the tax calculations and it was working again for all but two provinces. Today i checked again just to make sure and it’s calculating all @ zero again. At least the purchase amount is showing up now tho…

Funny…

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