Testing with Live account in 'Test Mode'

Hey guys, need some help once again! I’ve now got the site I’m working on coded up and am hoping to go live with the new site mid week this week. I’m running up on one issue however. Here’s the break down of my setup and the question.

Essentially I have a live authorize.net account placed into “Testing Mode” so no live transactions will go through. However I have S2Members setup as “Test Mode” off because it’s a live account. When I run a test transaction through I get an email about the transaction from Authorize.net – however S2 doesn’t create a user account etc with the error – “Error #E00009. The payment gateway account is in Test Mode. The request cannot be processed.”

While I know in plain english it’s telling me “hey I can’t do this because I can’t actually get some money from them!” I would like to be able to test the full functionality without needing to dig dev credentials from Authorize.net. Is there any solution to this? For what it’s worth S2 behaved correctly with test mode on and developer credentials instead of the live accounts information in there.

Any help or heads up would be very much appreciated.

Thanks!

Hi Luke.

It sounds like the problem is that you’re telling s2Member it’s in dev mode, but you’re not using the dev credentials. [hilite path]Dashboard -› s2Member® -› Authorize.Net® Options -› Account Details -› Developer/Sandbox Testing[/hilite]

Only enable this if you’ve provided Developer credentials above.

If you don’t want to have it in dev mode, why not use the live credentials, disable testing, and run live 1 cent transactions for your tests?

Hi Cristian, thanks for your reply. No I have it in live mode however with my Auth.net account I have is in test mode to keep from doing any live transactions since most of mine are $99+ . I could run a live test with a 1 cent transaction but am trying to stay away from that.

I assume it’s safe to say if it worked fine with my developer credentials it should be fine with a live account correct? I know it’s talking to auth.net because I get the emails that a transaction went through but on the page S2 is giving me the error from the first message which isn’t exactly the result I would expect.

Yeah, it’s safe to assume that. I’d still run a test transaction when you go live, to make sure everything’s working as it should before customers start trying to pay.

Keep logging enabled until you know it’s working, so it helps you debug if you need to solve anything. [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite]

Ok thanks for the fast response Cristian it’s very much appreciated. So fingers crossed!