About: Luke

Here is the shortcode I’m using for the form.

[s2Member-Pro-AuthNet-Form level="2" ccaps="" desc="$99.00 USD / Monthly (recurring charge, for ongoing access)" cc="USD" custom="secure.profitinsites.com/" ta="0" tp="0" tt="D" ra="99.00" rp="1" rt="M" rr="1" rrt="" accept="visa,mastercard,amex,discover" coupon="" accept_coupons="1" default_country_code="US" captcha="0" template="authnet-checkout-mod.php" success="http://kerrylovvorn.com/?page_id=3548"/]

The only cancel I can find in the api log was this:

LOG ENTRY: Wed May 1st, 2013 @ precisely 10:21 pm UTC
PHP v5.2.17 :: WordPress® v3.5.1 :: s2Member® v130406 :: s2Member® Pro v130406
Memory 16.90 MB :: Real Memory 17.25 MB :: Peak Memory 16.95 MB :: Real Peak Memory 17.25 MB
secure.profitinsites.com/~kerry/?page_id=3023
User-Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0)
-------- Input vars: ( Wed May 1, 2013 10:21:28 pm UTC ) --------
array (
  'x_method' => 'cancel',
  'x_subscription_id' => '5206942220',
  'x_login' => 'xxxxxxxx/key/tran',
  'x_tran_key' => 'xxxxxxxx/key/tran',
  'x_invoice_num' => '',
  'x_description' => '',
)
-------- Output string/vars: ( Wed May 1, 2013 10:21:28 pm UTC ) --------
<?xml version="1.0" encoding="utf-8"?><ARBCancelSubscriptionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"><messages><resultCode>Error</resultCode><message><code>E00013

Subscription ID is invalid.
array (
‘response_reason_code’ => ‘E00013’,
‘response_code’ => ‘E00013’,
‘response_reason_text’ => ‘Subscription ID is invalid.’,
‘response_text’ => ‘Subscription ID is invalid.’,
‘__error’ => ‘Error #E00013. Subscription ID is invalid.’,
)

Not even sure where it got that ID from. However I’ve had multiple people who have had this happen. I could probably provide you an account to the site – how would you want me to get that to you?

Thanks for the feedback Jason. The only question I really have remaining is the cancellation of the Auth.net ARB ID. Inside Auth.net the customers still don’t have end dates filled in with auth.net. So when does S2 cancel it at the end of their subscriptions? As I see it happening right now come next month they will have two arb recurring charges since neither of them have end dates on them with auth or my site? That’s what is throwing me for a loop.

The clients were logged into the site when they checked out the second membership hence the:

“Paid Subscr. ID @ time of demotion: authnet -› 16429099”

added to the notes section of their accounts. Meanwhile inside auth.net the old transaction is, in this example “16429099” does not have an end date specified. So I’m not sure where / how the cancellation happens and I don’t want to see some of these people get double billed considering the amount of money involved.

Thanks for any insight that may let my light switch click on here.

Luke

It’s been 4 days guys do we have any advice, any clues? I now have clients and a boss breathing down my neck for an answer. Logs were sent in on the 7th. I’m at a loss and would rather not have to manually manage my members and their payments.

Just an update. I had a second client do it this morning again! In auth.net’s arb status I have noticed on thing however.

Old subscription ID:
Start Date: 05/08/2013
Completed payments 1

New subscription ID:
Start Date: 06/07/2013
Completed payments 0

There are no EOT times for either since they are recurring, but will the old account turn off at the end of the month or will he start having two recurring payments coming through for his membership level? (This is not a capability purchase)

Bruce thanks for the pointers once again. Now just to get it all tacked together and working! lol Thanks again!

Luke

Awesome as usual you guys are spot on with advice and timely with it.

Thanks again Cristian, you’ve been a ton of help giving me pointers in the right direction while pushing the site live! I think that’s the last “bug” of the payment system I’ve had to work out and none of them have been on the S2 side of things – so very happy. ;-)

For anyone who finds this in the future reference this post to modify and save the template so it survives S2Member updates:
http://www.s2member.com/forums/topic/international-state-field-limitation/#post-26000

Make sure you’re new template file goes into either the wp-content folder or directly into your theme’s folder – Jason Caldwell has this to say on the matter as well if you find your template doing something weird.

Jason Caldwell said:

Pro Form templates can appear in the following locations represented by WordPress PHP Constants.

TEMPLATEPATH
WP_CONTENT_DIR

If a template exists in both locations, the template inside WP_CONTENT_DIR will be used, as it has the highest precedence.

Example: /wp-content/themes/my-theme/paypal-checkout-form.php
Example: /wp-content/paypal-checkout-form.php

Hope this saves someone some time!

Hi Cristian, thanks for your reply. No I have it in live mode however with my Auth.net account I have is in test mode to keep from doing any live transactions since most of mine are $99+ . I could run a live test with a 1 cent transaction but am trying to stay away from that.

I assume it’s safe to say if it worked fine with my developer credentials it should be fine with a live account correct? I know it’s talking to auth.net because I get the emails that a transaction went through but on the page S2 is giving me the error from the first message which isn’t exactly the result I would expect.

Yeah Eduan I believe that’s it. I’m not sure why they asked me if the “shopping cart system” was Tsys compliant but they wanted to know. I hope it’s just an overzealous salesman trying to get as much information as possible. But I figured if he asked I may need to know the answer.

I looked everywhere I could and couldn’t find anything – Jason would probably be one of the few that could answer this from what I’m seeing. ;-)

Thanks again Eduan.

Thanks Raam, I have a knowledge of php. However I have yet to find anywhere about integrating a custom gateway. Essentially its the Merchant Solutions(direct) gateway. I got this entire site done for the boss to let me know he doesn’t want to use Authorize.net…..

I was hoping maybe you guys had a tutorial or walk through on what files need to be added/modified etc. to put in a custom gateway. Without this I’m going to have to recode 3/4 of this site which I’m not too excited about. ;/

Just an update I think I’ve narrowed this down to being an issue with Authorize.net’s Silent Post Integration. Is there anyway to not require that on local host? IE my webhost is out in the ether of the internet however I’m developing on a 127.0.0.1 address which will not be the final server.

I’m at my wits end on this one.

*EDIT*
Wow, ok officially mark this as a Monday at the office. Heh. I got it working I had my login name for my Authorize.net sandbox account in on the API Login ID in the Auth.net settings instead of the API Login ID. Wow, working now!

• This reply was modified 4 years, 8 months ago by  Luke.
• This reply was modified 4 years, 8 months ago by  Luke.
• This reply was modified 4 years, 8 months ago by  Luke.