Very unhappy customer

Dear S2member,

I’m a pro account holder and cannot access my s2member account, your registration process hasn’t sent me my login details (so I’ve created this as my last resort).

Here is the problem:
1. I cannot contact s2Member, despite paying for a pro version with support. Can you please send me an email address for assistance?
2. The PayPal button generator for s2Member is broken and all my upgrade/subscribe buttons no longer work for my website. I’ve turned off all non essential plugins and looked through your forums which didn’t provide a solution. How can I make this work?

Is someone able to provide a phone number or email address so I can contact support. You can see from my domain that I have purchased multiple pro copies.

I look forward to your urgent reply.

Hi Nicholas,

I’m sorry to hear you’re having trouble with your account. I will forward this to the billing department right away so we can get this fixed and resend your account details. Thank you for your patience.

With regards to the PayPal buttons: When you say the button generator is “broken”, how do you mean? Do you get an error message? What exactly is “no longer working”?

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