Viewing IP Restriction Logs

Hello friends.

Just a quick question based on a “503: Service Temporarily Unavailable / Too many IP addresses accessing one secure area!” message that one of my Paid Members is getting when he tries to log in:

Is there any way I can view the IP Restriction Logs to see what has been going on?

Obviously I can reset the logs (I assume this clears the logs completely) from within the Restiction Options area of the S2Member Plugin. But maybe I shouldn’t reset everybody if the problem only exists for one customer.

Perhaps this information would be informative for me and allow me to better help my user when I reply to him.

Thank you in advance.

Hi Simon,

You can reset the IP restrictions for a specific account by editing that user’s account (Dashboard -› s2Member® -› Browse Members), checking the box that says Reset IP Restrictions, and then pressing the Update User button at the bottom.

Unfortunately, there is no easy way to view the IP Restriction logs as that information is stored in the database and not a simple log file.

• This reply was modified 4 years, 10 months ago by  Raam Dev.