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Why is my account missing the purchases?

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This topic contains 1 reply, has 2 voices. Last updated by  Jason (Lead Developer) 4 years, 10 months ago.

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Posted: Monday Feb 20th, 2012 at 6:29 am #5683
extremecarver
Username: extremecarver

Well I got a unlimited site license (bought about 9 month ago) – but cannot post in the customer support forum.
see below for my Subsciption. ID (if this poses security risks, delete it/the post after changing my account)

  • This topic was modified 4 years, 10 months ago by  extremecarver.

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Posted: Monday Feb 20th, 2012 at 11:47 pm #5816
Jason (Lead Developer)
Username: Jason
Staff Member

Hi there. Thanks for writing in.
It looks like a partial refund was processed on your account causing on-site access to be denied inadvertently. I’ve had this issue corrected for your account. You now have Customer status again. Very sorry.
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