About: Andrew Wilder

I think we were still on WP 3.4.2, but I don’t remember for sure. We may have already updated to 3.5. I think bbPress wzas 2.2.3.. and I don’t remember the version of BuddyPress – it would have been a recent one, in the last three weeks or so.

Hope that helps?

I think I’ve got it sorted.

The user roles & capabilities were quite corrupted, which seems to be the result of s2member and BBpress (and possibly BuddyPress, which I had installed earlier, but had since deactivated) not playing nicely with each other. Administrator roles had somehow lost many, but not all, of their capabilities.

After hours of troubleshooting (!), I found the “Advanced Access Manager” and managed to give Administrators access to everything again. Phew!

Hi Cristián,

I don’t have any custom registration/profile fields. The other options in that section are:

Collect First/Last Names during Registration? –> Yes

Set “Display Name” during Registration? –> Yes (set Display Name to User’s Full Name)

Allow Custom Passwords during Registration? –> No (send auto-generated passwords via email; after registration)

Force Personal Emails during Registration –> (blank)

Integrate Custom Registration/Profile Fields with BuddyPress? –> (all unchecked)

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We had BuddyPress installed for a little while, and I’ve deactivated it. We have BBpress installed. I believe both were installed after originally installing s2Member, but I don’t remember for sure.

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Other notes — I thought maybe the permissions were corrupted for my own profile somehow, so I was able to create a new profile (with Administrator access). I then logged in with the new profile and had the exact same issues — I could edit other profiles, but not view the new one to edit it.

Any other ideas? This is a pretty big hurdle for us at the moment! Let me know if I can do anything else to help troubelshoot…

Thanks,
Andrew

Hi Eduan,

Yes, I saw Bruce’s hack, and would be fine implementing that. Except, it seems to require an EOT to be set in s2Member — and I’ve also read in the support forums that with Paypal subscriptions, no EOT will be set for the user. (Since as far as s2Member is concerned, their account has no expiration date, as long as the Paypal subscription stays active and auto-renews.)

So how do we send out notifications before the Paypal subscription auto-renews? (I tried to find this functionality in Paypal — thinking maybe the notification could come from them instead of s2Member — but so far no luck there, either).

Thanks,
Andrew