About: Polly Jane

Hi Cristian,

No – this did not get through even though it shows as sent – ‘Signup Confirmation Email sent to: pippyxxxxxxxx@yahoo.com.au.

It’s not sitting in junk. If you see my original post you will note that I have tried everything!

The following emails ALL get through.
– Free sign up registration emails get delivered
– Emails direct from Paypal after payment details have been entered get delivered & payments take place
– The post registration email gets delivered if I grab the registration URL from the log and get to the registration page manually.

It’s just the Sign up confirmation email that doesn’t.

What else could be wrong?

Thanks,

Nicola

Hi – thanks for getting back to me. I switched off those 2 plugins and only received the paypal emails but still no sign up confirmation.

I’ve now added the server scanner file to the root directory via ftp but I’m not sure what to do from here. I’m not technical. It says ‘Now open your web browser and visit: /s2-server-scanner.php for a full report’ but when I do that it can’t find a file. I’ve also looked in the Editor section of wordpress but can’t find a file called server scanner there either.