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About: Cristian

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Podcast Audio File Streaming Error 1 2

By:  AnotherOpus in: Community Forum

voices: 4
replies: 46

3 years, 8 months ago  Cristián Lávaque

EOT not demoting, wp-cron runs manually

By:  Tom in: Community Forum

voices: 4
replies: 12

3 years, 8 months ago  Cristián Lávaque

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Posted: Friday Apr 19th, 2013 at 8:08 am #47866
Cristian
Username: clavaque

Thanks, got the email.

I looked at your users and saw that the demotion didn’t work for those that had an EOT time. So I tried the same in my tests installation and the demotion worked fine with the same date.

Now, I went to take a look at your CSV file and noticed that most of the 500 users there have an EOT time set, and they are all in the past. It’s my guess that maybe this is not working in your installation due to a timeout or something like that, having to process all these at the same time, perhaps.

Why give them a Level 1 or higher at all if they all should already be demoted to Level 0? I’d just use the Import tool to update them all to Level 0 and remove the EOT time.

I’ll still ask Jason about it, but you should be fine just updating them all manually with the Import to update them.

To update you need the user ID, so you should export a new CSV first, edit the role and EOT there, and reimport to update. If you use the CSV without user IDs you’ll get errors because s2Member will try to create new users and the usernames and email addresses are already in use.

Posted: Friday Apr 19th, 2013 at 7:44 am #47864
Cristian
Username: clavaque

Streaming worked three weeks ago, before I started this ticket. Something changed between WPEngine, s2Member and AMazon AWS–and it also affects this bare bones site. I now see that the theme and plugins are not part of the problem.

Thanks for your tests without the other plugins and theme.

Yes, something seems to have changed with one of those three, and I’m guessing it’s WP Engine. I just tested the mod-rewrite format with a file in my own test installation with Amazon S3+CF integration, and I could download the files just fine using the same URL format you’re having trouble with:

http://www.ourdomain.com/wp-content/plugins/s2member-files/s2member-file-remote/s2member-file-inline/filename.mp3

I just tested again and there’s definitely something wrong with your mod-rewrite.

Now, I don’t know if it’s a requisite to use that format for your streaming, maybe the querystring one is good enough for your use? But it’d still be good to have your hosting solve the mod-rewrite issue.

If you try /wp-content/plugins/s2member-files/filename.mp3 (a file you have in your S3 bucket), you’ll see a 404 that mentions WP Engine in the footer, but if you try /wp-content/plugins/lkjdfsjlkdlfs.html you’ll get a different 404 without the WP Engine mention. I find this odd, but is what made me thing the problem may be with their configuration.
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