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About: Brandon Hall

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paypal registration, email problems

By:  Brandon Hall in: Community Forum

voices: 2
replies: 3

3 years, 10 months ago  Cristián Lávaque

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paypal registration, email problems

By:  Brandon Hall in: Community Forum

voices: 2
replies: 3

3 years, 10 months ago  Cristián Lávaque

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Posted: Monday Feb 25th, 2013 at 2:43 am #43142

Hi,Cristián.

I have got an additional information for you which could help to resolve the problem.

We still have the problems. I checked again logs and what i found there.

From IPN logs:

array (
  0 => 'IPN received on: Sat Feb 23, 2013 11:19:01 am UTC',
  1 => 's2Member POST vars verified with a Proxy Key',
  2 => 's2Member originating domain ( `$_SERVER["HTTP_HOST"]` ) validated.',
  3 => 's2Member `txn_type` identified as ( `web_accept|subscr_signup` ).',
  4 => 's2Member `txn_type` identified as ( `web_accept|subscr_signup` ) w/o update vars.',
  5 => 'Signup Confirmation Email sent to: "xxxxxxxi" <wieisjexxx@hotmail.nl>.',
  6 => 'Storing Signup Tracking Codes into a Transient Queue. These will be processed on-site.',
  7 => 'Storing IPN signup vars into a Transient Queue. These will be processed on registration.',
),

Then i checked email log plugin. No emails were send to this user!

Please check this screenshot
https://docs.google.com/file/d/0BwcJZjvTt7ftMnRhQUFZMllLeEU/edit?usp=sharing

Email was send manually to user in 50 mins after he registered.

So it seems to be not smtp problem.

Please, help us on this problem ASAP. We have registered about 10 users / minute and about 50 users per hour with failed registration.

We can’t manually register all of them!!!

If you need additional information , logs screenshots please i will provide them to you….

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