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About: Hellston Linhares

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Download Issue: Always Redirects to…

By:  Hellston Linhares in: Community Forum

voices: 3
replies: 9

4 years, 2 months ago  Cristián Lávaque

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Download Issue: Always Redirects to…

By:  Hellston Linhares in: Community Forum

voices: 3
replies: 9

4 years, 2 months ago  Cristián Lávaque

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Posted: Wednesday Nov 7th, 2012 at 9:39 am #30896
Hellston Linhares
Username: hellstoncrusher

Cristián, the problem has now been solved because it was precisely the presence or absence of 

www

in the URL.

I really had not realized that this detail was important at this point.

Thank you for your help and congratulations for the excellent work.
Posted: Wednesday Nov 7th, 2012 at 7:35 am #30865
Hellston Linhares
Username: hellstoncrusher

Cristián, thanks for the feedback.

Did you use a direct link to the file. So it worked.

http://www.planilhaexcel.com/wp-content/plugins/s2member-files/lote1/graficos/Grafico-Userform.zip

I need to use the link in the form below.

http://planilhaexcel.com/?s2member_file_download=lote1/graficos/Grafico-Userform.zip

Because it will allow me to use files hosted on Amazon S3.
Posted: Tuesday Nov 6th, 2012 at 7:29 am #30764
Hellston Linhares
Username: hellstoncrusher

Cristián, thanks for the clarification.

Here are the answers to your questions.

About the levels: The problem happens at all levels. There was no set “Custom Capability”.

About Admin Account: Yes, it redirects too.

The URL that redirects: 

http://www.planilhaexcel.com/assinatura-requerida/?_s2member_seeking[type]=file&_s2member_seeking[file]=lote1%2Fgraficos%2FGrafico-Userform.zip&_s2member_seeking[_uri]=Lz9zMm1lbWJlcl9maWxlX2Rvd25sb2FkPWxvdGUxL2dyYWZpY29zL0dyYWZpY28tVXNlcmZvcm0uemlw&_s2member_req[type]=level&_s2member_req[level]=1&_s2member_res[type]=file&s2member_seeking=file-lote1%2Fgraficos%2FGrafico-Userform.zip&s2member_level_req=1

PS: I have sent the data access via the contact form.
Posted: Monday Nov 5th, 2012 at 7:18 pm #30712
Hellston Linhares
Username: hellstoncrusher

Raam, thanks for the reply. I’m using “Basic Download Restrictions”.

The problem exists for any user (can be new or old). And right now, I configured infinite downloads and the problem continues.

I can pass you the access data to my site, so you can see the problem happening. (Tell me how I can do this)

This problem is very strange and never happened to me before. I guess it could be some kind of new bug.

Because I’ve read the whole forum and also the knowledge base. And I found no mention about this problem.
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