About: Shelley Weitenberg

Hi Raam,
The error message is; 503: Service Temporarily Unavailable
Too many IP addresses accessing one secure area!
Please contact Support if you need assistance.

My host spent another couple of hours on it thismorning, and came to the following conclusion.;
“(8:41 pm) [Ronald H.] I do apologize for the continued delay Shelley, I am still not entirely sure what is causing the 503, it may be that you are hitting the 25 process limit, so I am doing research on that, however this process can take some time as I need to watch the processes to find out if they are spiking at any point.
(8:45 pm) [Ronald H.] Okay Shelley, I have located the issue. I apologize for the delay
(8:45 pm) [Shelley]: wow, great
(8:46 pm) [Ronald H.] It seems that the issue is being caused by the s2member plugin conflicting with some of the other settings on your wordpress.
(8:58 pm) [Ronald H.] Unfortunately aside from disabling the plugin for you, there aren’t any options I have to assist with this issue from live chat, as I don’t have access or coding knowledge to fix the issue. In this case I would suggest that you contact the plugin developer to get support, it may be a conflict between your wordpress version and the plugin that only the developer can resolve. Additionally I found this article to give you some assistance in the meantime: http://www.s2member.com/forums/topic/fails-to-load-with-s2member-plugin-active/
(9:00 pm) [Ronald H.] I apologize that I am not able to further resolve this issue at this time, unfortunately this is an issue that would require a lot of coding that goes beyond HostGator’s scope of support, and even beyond my own personal knowledge of PHP.”

Do you have any suggestions for me? It seems to work sometimes but not others. Really need to fix this, but still don’t know where to start.

Cheers
Shelley