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About: Jana Sanford
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Topics I'm Subscribed To
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Coupon Codes that limit number of uses
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voices: 2 replies: 1 |
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Help w CouponCode for 1st mo FREE % discount
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voices: 2 replies: 1 |
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Problem entering a non US zipcode on Form
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voices: 2 replies: 3 |
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Memberships not Upgrading in Sandbox mode
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voices: 2 replies: 18 |
Topics I've Started
Topic | Count | Last Reply |
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Coupon Codes that limit number of uses
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voices: 2 replies: 1 |
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Help w CouponCode for 1st mo FREE % discount
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voices: 2 replies: 1 |
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Problem entering a non US zipcode on Form
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voices: 2 replies: 3 |
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Memberships not Upgrading in Sandbox mode
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voices: 2 replies: 18 |
My Latest Replies (From Various Topics)
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Posted: Thursday Apr 12th, 2012 at 5:21 pm #10696 | |
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Ah I see that it is in the registration fields. Thanks. |
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Posted: Tuesday Apr 10th, 2012 at 3:27 pm #10503 | |
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Found it – WordPress auto filled General Settings – have changed to lower case will go and re test |
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Posted: Tuesday Apr 10th, 2012 at 3:23 pm #10501 | |
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PayPal IPN and PDT – We double checked – are both correctly lowercase. So it looks like S2member has changed this to uppercase – do you know where or why? The field are uneditable in S2Member where they appear under PayPal options (intergration) |
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Posted: Tuesday Apr 10th, 2012 at 3:11 pm #10497 | |
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Thanks Christian – Will do thanks – checking now – |
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Posted: Tuesday Apr 10th, 2012 at 1:43 pm #10481 | |
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I hope this leads to the solution. PayPal’s assessment of our problem with accounts not upgrading: API program we are using (S2Member) is creating new Profile IDs instead of being open to editing existing IDs. They told us to visit this link and pass info to our developer But, I expect that there is a very simple fix to this problem. We have clearly not filled in a field correctly when setting up S2Member, allowing Profiles to be updated / edited rather than only created. Can you direct me to where this might be and what it should be set up as. |
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Posted: Tuesday Apr 10th, 2012 at 9:00 am #10455 | |
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This was taken from the PayPal-IPN log – if thats wrong let me know – there is also an API log |
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Posted: Tuesday Apr 10th, 2012 at 8:05 am #10450 | |
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Here are logs from two failed upgrades (LIVE MODE) PHP v5.3.8 :: WordPress® v3.3.1 :: s2Member® v120309 :: s2Member® Pro v120309 PHP v5.3.8 :: WordPress® v3.3.1 :: s2Member® v120309 :: s2Member® Pro v120309 PHP v5.3.8 :: WordPress® v3.3.1 :: s2Member® v120309 :: s2Member® Pro v120309 PHP v5.3.8 :: WordPress® v3.3.1 :: s2Member® v120309 :: s2Member® Pro v120309 |
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Posted: Tuesday Apr 10th, 2012 at 6:45 am #10446 | |
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Yes – each subscriber was logged in and the system correctly auto filled in the profile info each time – just had to add payment method etc.. I’ll get the logs for you |
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Posted: Monday Apr 9th, 2012 at 8:15 pm #10409 | |
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Did a further user test, upgrading a free member (a different LIVE account LIVE mode) to Single Session membership. Again it says Your profile has been updated successfully – (BUT it hasn’t) The user is still only FREE status. It takes the money – successfully. Tell you you have been updated and to log on again. etc… then after signing in again you are back to square one. |
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Posted: Monday Apr 9th, 2012 at 6:37 pm #10396 | |
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Hello again – I have worked around the problem as follows – but still have an issue with S2Member not updating itself after an upgrade. Jana (the seller) has received correct confirmation of cancellation of monthly profile from PayPal and new yearly profile set up to pay annually. I, Katja (the customer) has received notification from PayPal of the monthly payment profile being cancelled – BUT no email has come in confirming the new Annual payment/profile Any ideas or advice on how to resolve this would be much much appreciated. |
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Posted: Sunday Apr 8th, 2012 at 5:42 pm #10332 | |
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Thank you for your response. We have however identified that the problem is caused by the (Network Solutions) SSL on the page, because the upgrade button works fine on a page with no security. We now need help and advice how to resolve the problem with the SSL – is there code or something that can fix or force a translation so that the PayPal upgrade button works and communicates properly to PayPal? |
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Posted: Sunday Apr 8th, 2012 at 11:27 am #10320 | |
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So we took the site out of Sandbox mode and started testing with our own made up users. We have both a form to upgrade to Level 1 and modification buttons to upgrade to all other levels (we wanted to test if one was better than the other). The button goes to an error page saying it is “unable to decrypt the certificate id,” while the form takes the payment and requests the user to log back in. When logging in, it does not upgrade the user to Level 1 and logs back into the Free Membership page we have set up for our Level 0 login welcome page. We did however receive the payment in our PayPal account, so it is clearly completing the transaction. Unfortunately I looked at the logs but I am not sure how to read them clearly. I did check that our server is the right php with cURL and a Linux/Unix server, so I don’t think it is that. I am not sure if the SSL that we have is blocking anything. What should I be looking for/doing to fix this problem? |