latest stable versions: v150827 (changelog)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

About: Martin

Sorry, I've not written a description yet. I'll get to it soon!


Topics I'm Subscribed To

Viewing 2 topics - 1 through 2 (of 2 total)
Topic Count Last Reply
New Update just crashed my site!

By:  John McChesney in: Community Forum

voices: 4
replies: 12

4 years, 10 months ago  Jason (Lead Developer)

v120213 this am-site went down

By:  Leslie Lewis in: Community Forum

voices: 4
replies: 11

4 years, 10 months ago  Leslie Lewis

Viewing 2 topics - 1 through 2 (of 2 total)

My Latest Replies (From Various Topics)

Viewing 5 replies - 1 through 5 (of 5 total)
Author Replies
Author Replies
Posted: Tuesday Feb 28th, 2012 at 12:59 am #6634
Martin
Username: martonic

Hi Jason,

After installing both s@Member Framework version 18, and later version 19, the site crashed, and I had to comment out whatever had been inserted into the .htaccess file to bring it back each time.

However, I now manually entered the exact code posted above, and the site is still alive.

I hope future updates do not cause the same issue.

They are running Apache 2.2.17 on a Dreamhost shared server.

Thanks and Best Regards, Marty

  • This reply was modified 4 years, 10 months ago by  Martin.
  • This reply was modified 4 years, 10 months ago by  Martin.
  • This reply was modified 4 years, 10 months ago by  Martin.
Posted: Thursday Feb 23rd, 2012 at 8:19 pm #6224
Martin
Username: martonic

According to Dreamhost, we are on Apache v2.2.17. The complete version line is:

Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8g mod_fastcgi/2.4.6 mod_fcgid/2.3.4

Both of the latest updates of s2Member Framework (120218 and 120219) inserted the above lines in our .htaccess file and in both cases, this caused the site to crash completely (no page would load) until I commented them out.

This would appear to be a problem.

Posted: Wednesday Feb 22nd, 2012 at 1:18 pm #5978
Martin
Username: martonic

Hi – we’re still awaiting a word from Dreamhost about the Apache version.

However, to me the salient point seems to be the text in the .htaccess file.

I had commented out the GZIP exclusion lines, and the site was working.

When we installed s2Member Framework v. 120219, it PUT THOSE LINES BACK IN – and this is what made the site crash.

# BEGIN s2Member GZIP exclusions

	RewriteEngine On
	RewriteBase \
	RewriteCond %{QUERY_STRING} (?:^|\?|&)s2member_file_download\=.+
	RewriteRule .* - [E=no-gzip:1]

# END s2Member GZIP exclusions

Was it the author’s intention to have the s2Member Framework v. 120219 installation cause that text to be ADDED TO THE .htaccess FILE – even though it has no significance with Apache 1.3, and is known to make it crash?

Or was it NOT intended? Could it be that the installation attempts to detect the Apache version, and this detection FAILED in the configuration used by Dreamhost?

Thanks for looking into these issues. It appears that Apache 1.3 cannot be ignored in future installations.

Posted: Monday Feb 20th, 2012 at 5:38 pm #5737
Martin
Username: martonic

Hi Jason,

My client is running on Dreamhost where they still use Apache 1.3 (as far as we can tell – we’re awaiting their response to a query about this).

They installed 120213 this morning and the site crashed due to the GZIP exclusion lines in the .htaccess file.

I commented those lines out and the site came back up.

Then, a few minutes ago, they upgraded to s2Member Framework 120219 and it put those lines back, and the site crashed again. They called me and I commented them out (again), and the site came back up (again).

So, it appears that whatever you did with version 120219 to make it compatible with Apache 1.3, does not work.

Please advise. Thank you very much – Best Regards, Marty Hirsch

Posted: Monday Feb 20th, 2012 at 1:50 pm #5705
Martin
Username: martonic

Hi Jason,

Can you detect the Apache version and avoid causing this problem in future updates? Thanks, Marty Hirsch (a client had this problem on a Dreamhost server this morning, which I corrected by commenting out the offending lines in .htaccess)

Viewing 5 replies - 1 through 5 (of 5 total)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.