About: Claudia Esquivel

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Viewing topic 1 (of 1 total)

Topic	Count	Last Reply
customer not receiving confirmation email By: Claudia Esquivel in: Community Forum	voices: 3 replies: 4	3 years, 8 months ago Bruce

Viewing topic 1 (of 1 total)

Viewing topic 1 (of 1 total)

Topic	Count	Last Reply
customer not receiving confirmation email By: Claudia Esquivel in: Community Forum	voices: 3 replies: 4	3 years, 8 months ago Bruce

Viewing topic 1 (of 1 total)

Viewing 2 replies - 1 through 2 (of 2 total)

Author	Replies
Author	Replies
Posted: Sunday Apr 28th, 2013 at 4:47 pm #48631
Claudia Esquivel Username: sproosemoose
Happy to announce I have it all sorted out now. As it turns all of my settings were fine but you can’t be logged into WordPress when you run your test registration or the email of membership confirmation with the registration link will not be sent. Once I logged out, ran the test, logged back in, and looked at the WP-email-log, it showed that email was sent, however still not received in my inbox. Your suggestion to this was get WP-Mail-SMTP plugin to send emails using SMTP instead of default WordPress setting. I did this, ran another test, and everything worked perfect!
Posted: Sunday Apr 28th, 2013 at 2:07 pm #48625
Claudia Esquivel Username: sproosemoose
Hi Cristian, Thanks for your response. I have logging enabled. Problem is that I don’t have any programming knowledge so I don’t know what I’m looking at or looking for. I also don’t know what information is sensitive. I manually entered a new user using the dashboard and selected that the password confirmation be emailed to them. Both the customer and I received a “New User Registration” email. Would that conclude that something is wrong with the Paypal settings? Every other form of email from my site and dashboard are being sent without a problem. Thanks, Claudia

Viewing 2 replies - 1 through 2 (of 2 total)

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