About: WHT

Paypal is telling me that this problem will be solved by switching my account to “Website Payments Pro”
(Paypal Integration w/ Recurring payments)

Here’s an email that I received today :

” I pulled up your account information and my records are showing that you have already recently signed up for the recurring billing product within PayPal Manager. If this recurring billing product isn’t supported by your website/shopping cart that would mean you are in need of the “old” system. The only way to get that old system is to create a new account and call our sales team and personally request it.

Most systems can integrate to both but there are a few out there that were unwilling to update with the API changes that were made in the past year or so. Unfortunately, since that is an older platform the only way you can get it is by creating a new account and having an agent connect you directly rather than applying online.

This is a discontinued product but it is possible to get that setup. Give the sales team a call at your earliest convenience and we will start this ball rolling.”

I was transferred at least 8 times today before anyone figured out that i needed an account with DPRP, even though that’s what i kept telling each person that i spoke with. I just want to make sure that this is indeed what i need since no one has any idea what they are talking about over at Paypal.

It’s quite frustrating indeed.

Thank you for your help with this.