503: Service Temporarily Unavailable

This topic contains 5 replies, has 3 voices. Last updated by Eduan 4 years, 2 months ago.

Topic Author	Topic
Posted: Friday Sep 28th, 2012 at 8:43 am #26839
Ulrich Peise Username: tony72
All: This is probably something rather trivial, but I’m fairly new to this, therefore I would appreciate your insight. I am close to my product launch. It’s a series of video tutorials which are hosted on amazon s3. Before launching the product, I gather a bunch of friends to do some stress testing. I gave them access to on of my s2member producted pages – embedded in that page is one of my videos. The folks reported back to me that they get the following error upon starting the video: 503: Service Temporarily Unavailable Too many IP addresses accessing one secure area! Please contact Support if you need assistance. Any help to get this resolved would be greatly appreciated. Thank you.

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Posted: Friday Sep 28th, 2012 at 1:33 pm #26872
Eduan Username: Eduan
Hello Ulrich, This is caused by the setting under Dashboard -› s2Member® -› Restriction Options -› Unique IP Access Restrictions. Hope this helps. :)
Posted: Saturday Sep 29th, 2012 at 8:41 am #26944
Ulrich Peise Username: tony72
Eduan, thank you very much for the reply. I actually found that setting in the meantime. It makes perfect sense. Thanks again!
Posted: Saturday Sep 29th, 2012 at 12:37 pm #26958
Eduan Username: Eduan
No problem. Glad I was able to help. :)
Posted: Friday Oct 12th, 2012 at 3:18 pm #28265
John McChesney Username: mrmacscience
We’ve run into this 503 error, too. One of our users says she usually logs on from the same laptop, but using a number of wireless networks. Would that trigger the restriction?
Posted: Friday Oct 12th, 2012 at 8:08 pm #28278
Eduan Username: Eduan
Hello John, Yes that would trigger the restrictions, especially if (s)he’s on the move, she’s logging in from different IPs. :/ – Eduan

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