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Cannot Update PRO Account -LOST PASSWORD

Home Forums Community Forum Cannot Update PRO Account -LOST PASSWORD

This topic contains 6 replies, has 3 voices. Last updated by  Elizabeth (Support Rep) 4 years, 2 months ago.

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Posted: Tuesday Oct 30th, 2012 at 10:25 am #30148
Levi Mabe
Username: lmabe10

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Posted: Tuesday Oct 30th, 2012 at 10:40 am #30149
Eduan
Username: Eduan
Moderator

Hello Levi,

Could you please provide some info that might help the support reps find your account easily? Thanks. :)

– Eduan

Posted: Tuesday Oct 30th, 2012 at 10:48 am #30150
Levi Mabe
Username: lmabe10

The system has attempted to send a password recovery to hello@cassandrabryan.com, but nothing has been received.

Thanks!

Posted: Tuesday Oct 30th, 2012 at 11:18 am #30152
Eduan
Username: Eduan
Moderator

OK, I’ll report this to Elizabeth in billing so that she can look into it. :)

All right, just reported it, let’s hope she can help you with that. :)

– Eduan

Posted: Tuesday Oct 30th, 2012 at 11:20 am #30154
Levi Mabe
Username: lmabe10

Thank you Eduan!

Posted: Tuesday Oct 30th, 2012 at 11:28 am #30155
Eduan
Username: Eduan
Moderator

No problem. :)

Posted: Tuesday Oct 30th, 2012 at 1:43 pm #30172
Staff Member

Hello Levi,

Thank you for contacting the Support Center.

Please check your email.
Your password was reset.

If you have any questions, please let me know.

Best regards,
Elizabeth

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