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Didn't receive receipt for purchase

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This topic contains 2 replies, has 3 voices. Last updated by  Elizabeth (Support Rep) 3 years, 4 months ago.

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Posted: Thursday Aug 15th, 2013 at 3:56 pm #55911
Liz Jukovsky
Username: Lizj

After purchasing the s2Member Pro plugin, I was not sent any sort of online receipt. When looking through my account and profile, all I could find was the license certificate, however I need an actual tax form/invoice. Any advice on how to get one sent/resent to me?

Thanks,
Liz

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Posted: Thursday Aug 15th, 2013 at 8:06 pm #55955
Mike (Volunteer Moderator)
Username: Mike
Moderator

You should have gotten an email receipt and invoice. I’m forwarding this to accounting and you should expect a reply within 24 hours from Elizabeth in that dept. You may also want to inspect spam folders in case it went there by mistake. Sorry for the inconvenience.
Posted: Friday Aug 16th, 2013 at 8:59 am #56017
Elizabeth (Support Rep)
Username: Elizabeth
Staff Member

Thank you for your purchase.
Your invoice has been emailed to you.

Best regards,
Elizabeth
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