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EOT processes

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This topic contains 3 replies, has 3 voices. Last updated by  Raam Dev 4 years, 7 months ago.

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Posted: Saturday Jun 2nd, 2012 at 5:02 pm #15258
Skip Shean
Username: skipshean

Is there a way to change the EOT default of moving to free subscriber, and instead move the lapsed subscriber into the previous level (i.e., if subscribed at level 2, lapse moves to level 1 instead of level 0)?

Thanks.

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Posted: Monday Jun 4th, 2012 at 7:19 am #15344

No, not currently.

This would need to be customized. When upgrading, the current level would need to be stored somewhere, so it is known when demoting.

I’ll talk with Jason about this, we’ll see if it’d be possible to do in the new s2Member we’re working on. Thanks for bringing it up. :)

Posted: Monday Jun 4th, 2012 at 7:28 am #15346
Raam Dev
Username: Raam
Staff Member

Hi Skip,

There is no simple way to do that. You’d need to dig into the s2Member code and modify the Automatic EOT Behavior to check the users current role and then figure out what role they should be demoted to. You can find the necessary spot in the code here.

Posted: Monday Jun 4th, 2012 at 7:49 am #15350
Raam Dev
Username: Raam
Staff Member

Hi Skip,

You may find this helpful: Knowledge Base » Forcing A Specific Demotion Role

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