PayPal Button Customization Fields Not Active

I’m new to using s2Member and have been following the tutorials. As far as I can tell we have all of the necessary PayPal information set up in both PayPal and the s2Member section of our website. However, the customization fields for Price and Description are not available in the button generator panels–there are no fields, only instructional text.

This is a link to a screenshot of what we have available in the button generator panels: http://spahq.org/screenshots/paypal-button-screen.JPG

Any help is appreciated.

It looks like the generator isn’t working normally. That looks like a JS problem, probably caused by the theme or a plugin you’re using.

Could you test changing to the default theme for a moment and trying it again? If that doesn’t solve it, try deactivating the other plugins one by one, checking after each if the problem continues.

Even without the generator working, you can copy the shortcode and editing its attributes directly.

I hope that helps. :)

Thank you for getting back to me so quickly. I just tried changing the theme to twentyeleven and then twentyten and the problem didn’t change. I did clear my browser cache and cookies.

Please try disabling all other plugins. If the theme isn’t causing the issue, then there’s a conflicting plugin that is interfering with s2Member.

I’ll give that a try. In the mean time I edited the shortcode as you suggested and the payments are working just fine. This is a wonderful plugin!