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Redirect to Membership Options Page troubles

Home Forums Community Forum Redirect to Membership Options Page troubles

This topic contains 6 replies, has 3 voices. Last updated by  Cristián Lávaque 4 years, 4 months ago.

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Posted: Wednesday Aug 15th, 2012 at 9:23 pm #22167
Daisy Peel
Username: daisypeel

Hi there.

My site is here:
http://classroom.daisypeel.com

My membership options page is set to:
http://classroom.daisypeel.com/online-class-signup/

This page is set to be protected so free users cannot see it:
http://classroom.daisypeel.com/class-payment-and-registration-forms/running-contacts-i-auditing/

However, when I click on the protected page, it appears as though it is redirecting to a page other than:
http://classroom.daisypeel.com/online-class-signup/
in fact, it is redirecting to the page I have set to be the static home page in WP–>Settings–>Reading–>Front Page

Please advise, thanks.

Daisy

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Posted: Thursday Aug 16th, 2012 at 7:50 am #22204
Raam Dev
Username: Raam
Staff Member

Hi Daisy,

When I clicked on this link:
http://classroom.daisypeel.com/class-payment-and-registration-forms/running-contacts-i-auditing/

I was sent to the 404 page… meaning the page was not found (if you look at the title of the page, up in your browser tab or at the top of the browser window, you’ll see it says “Page not Found”. It looks like you’ve configured your theme’s 404 page to look like your Front Page, so that’s why you’re seeing that (please see Creating a WordPress 404 Page).

If protected pages are not redirecting to your Membership Options Page, I suggest double-checking that they are restricted in Dashboard -› s2Member® -› Restriction Options.

Posted: Thursday Aug 16th, 2012 at 3:02 pm #22272
Daisy Peel
Username: daisypeel

The URL http://classroom.daisypeel.com/class-payment-and-registration-forms/running-contacts-i-auditing/
is protected using specific post/page access, set on the individual page itself in the edit mode in the dashboard.

The 404 behavior is a separate issue – the 404 page needed to be set in the theme, that is now working properly. The main question is why is the url redirecting to the 404 instead of being checked against s2member and then being redirected to the membership options page?

Thanks!

EDIT/UPDATE – those pages that are protected by URI protection in the s2member area of the dashboard, or those pages specified by ID in the dashboard DO get redirected to the membership options page properly. But for some reason, those pages where I have set page protection/restriction while editing the page itself, are redirecting to the 404.

Thanks again.

  • This reply was modified 4 years, 4 months ago by  Daisy Peel.
Posted: Friday Aug 17th, 2012 at 8:33 am #22330
Raam Dev
Username: Raam
Staff Member

Hi Daisy,

I’ve never heard of that problem before. Do you have any caching plugin installed? Could you try deactivating it and see if that works?

Also, could you try disabling and re-enabling the s2Member plugin (make sure Deactivation Safeguards are enabled first: Dashboard -› s2Member® -› General Options -› Deactivation Safeguards).

If none of those work, my next suggest will be to rule out any possible plugin conflicts by disabling other WordPress plugins one-by-one and retesting the problematic page until you find the plugin that is causing the conflict.

Posted: Monday Aug 20th, 2012 at 12:42 am #22520
Daisy Peel
Username: daisypeel

Hi there,

I don’t have any caching plugins installed. Deactivated and reactivated the s2member plugin, and the behavior persists. So, I’ll start going through plugins, particularly newly added ones, as I don’t recall this being an issue in the past. Will let you know.

Thanks,
D

Posted: Monday Aug 20th, 2012 at 1:08 am #22521
Daisy Peel
Username: daisypeel

Deactivating Buddypress Scholarpress Courseware seems to have fixed the issue. Luckily I’m not using that plugin any longer…but it is a nice plugin that perhaps others are using. In any case, as usual, the problem is not with S2Member ;)

Posted: Monday Aug 20th, 2012 at 8:34 am #22553

Thanks for the update, Daisy! I’m glad you found the source of the problem and were able to solve it easily. :)

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