Show customer billing history

With s2 pro, is there a link that is generated that allows the user to see their billing history?

Related… if they decide to no longer pay for access, can they still see their billing history and not the related premium content?

Hello,

s2Member does not currently maintain a billing history. The billing history must be retrieved from the payment gateway (e.g., PayPal) by logging in and accessing the history there.

s2Member does allow the cancellation of a subscription while retaining the s2Member account. There’s an option to handle what happens when an EOT (cancellation, failure of payment, etc.) occurs: Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior. If you want the users account to be demoted to Free Subscriber instead of deleted upon EOT, you can set that behavior there.

Is there a plan to include this?

We’re looking into ways of including this in s2Member, but for now you’ll need to get the billing history from the payment gateway.

Is there anyone that might know of a custom solution to show the user their EOT??
This is a feature that is GREATLY NEEDED.

Since there is no notification to the user that they are soon expiring, or already expired… we are desperate for a way to make it easy for the user to SEE when their paid time expires. : /

ANYONE??

Hi Grace,

Please see this thread.

Does this mean that there is no way for a user to end their subscription… the user would have to send an email to have the admin do it?

Thank you Raam! That’s perfect :)

Actually am still running into trouble..
When using

<h6>Me Membership Expires On: 
<?php
$eotdate = new DateTime("$s2member_auto_eot_time"); 
echo $eotdate->format('M-d-Y');
?></h6>

The result is always the current date. : /

Any idea how to make that effectively grab the info properly?

————

Also – for subscribers i’d like for them to see their last payment date (so they know what day of the month they are charged on)

Is it possible to get it to state the date using:
$s2member_last_payment_time = get_user_field (“s2member_last_payment_time”);

• This reply was modified 4 years, 6 months ago by  Grace Solivan.

GT Drummie said:
Does this mean that there is no way for a user to end their subscription… the user would have to send an email to have the admin do it?

Yes, if he paid on the gateway’s site, he can go there and manage his subscription. s2Member provides a shortcode for a cancellation button for the gateways it integrates with, which takes the person to the gateway to manage the subscription and cancel it. [hilite path]Dashboard -› s2Member® -› PayPal® Buttons -› Subscr. Cancellation Buttons[/hilite]

If you used the pro-forms to get paid on your site (PayPal Pro or Authorize.Net integration), then he’ll need to use the Cancellation pro-form, which you have to make available to him. [hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Cancellation Forms[/hilite]

Grace Solivan said:
Any idea how to make that effectively grab the info properly?

You can try something like this:

[hilite pre_code]

Membership expires on

[/hilite]

Is it possible to get it to state the date using:
[hilite code]$s2member_last_payment_time = get_user_field ('s2member_last_payment_time');[/hilite]

Yes, you can use [hilite mono]s2member_last_payment_time[/hilite] too, just replace it in the code I gave above.

I hope that helps. :)

Thank you Cristian!

That correction to the line works accurately on both uses. :)

Not urgent:
Is there a way to add a substitution for the “Jan-1-1970” that results when the user has no last payment or has no EOT? Or perhaps a way to force it to be blank if there is no stamp found.

For now i’ve added a text explanation for the user.

Ah, right, sorry I forgot to check that. Try this to only show the line if there’s an EOT time:

[hilite pre_code]
Membership expires on ' . date('M-d-Y', $s2member_auto_eot_time) . '

'; ?>
[/hilite]

To have it in a single line, I wrote it in a way I haven’t used before, so if it doesn’t work try this:

[hilite pre_code]
Membership expires on ' . date('M-d-Y', $s2member_auto_eot_time) . '

';
?>
[/hilite]

I hope it helps. :)

You make my life so much easier :) Yay!

I’m not as technical or knowledgeable as Grace… would someone mind boiling this down for me?

Grace Solivan said:
You make my life so much easier :) Yay!

Glad to help. :)

Did the single line one work?

GT Drummie said:
I’m not as technical or knowledgeable as Grace…

That’s PHP code, so you’ll need a PHP execution plugin for it to work in your WP post/page. http://wordpress.org/extend/plugins/exec-php/

Then put the code where you want the thing to show, just as you would a WP shortcode.

Cristian – I actually used just the original line you posted.. not the single line setup – but testing the single line setup worked fabulously too.

I used it in conjunction with [s2If] statements in a bit of a styled widget:

[s2If current_user_is(subscriber)]
<div style="background-color:#F0F8FF; display:block;padding:10px;margin: 0 0 15px 0;">
<h6 style="text-align:center;">Free Guest Level</h6> 
Free Guest access areas only.<BR>
<a href="/membership-options">Upgrade Now</a>
</div>
[/s2If]


[s2If current_user_is_not(subscriber)]
<div style="background-color:#F0F8FF; display:block;padding:10px;margin: 0 0 15px 0;">
<center><h5>You Currently Have<BR><Strong>Full Access Membership</strong></h5></center>

<?php
$s2member_auto_eot_time = get_user_field('s2member_auto_eot_time');
if (!empty($s2member_auto_eot_time)) 
	echo '<h6 style="text-align:center;"><Strong>Expires on:</strong><BR> ' . date('M-d-Y', $s2member_auto_eot_time) . '</h6>';
?>
<?php
$s2member_last_payment_time = get_user_field('s2member_last_payment_time');
if (!empty($s2member_last_payment_time)) 
	echo '<h6 style="text-align:center;"><Strong>Most Recent Payment on:</strong> ' . date('M-d-Y', $s2member_last_payment_time) . '</h6>';
?>

<BR>
<strong>Monthly Subscribers:</strong> You will only see an expiration date listed here if you have chosen to cancel your recurring subscription. 
</div>
[/s2If]

Cool. :)