Home › Forums › Community Forum › Subscriber_ID new user notification mail
This topic contains 9 replies, has 4 voices. Last updated by extremecarver 4 years, 5 months ago.
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Posted: Friday Jul 13th, 2012 at 8:50 am #19165 | |
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In order to find more quickly old users, and know which user has sent which paypal payment, it would really be needed to have It’s really annoying to find out which user sent which payments via paypal, if they use a different email on paypal vs on signing up. |
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Posted: Saturday Jul 14th, 2012 at 5:16 am #19216 | |
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Hello, Please see Dashboard -› s2Member® -› API / Notifications -› Signup Notifications. At the bottom of that section, you’ll see where you can set an email address to receive notification of the event. Does that do what you want? |
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Posted: Sunday Jul 15th, 2012 at 4:55 am #19284 | |
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No, as far as I can see, this email wouldn’t include the username, so fail again. I already have this information in the paypal email, and I have the username in the new user notification email. However no chance to see which paypal email belongs to which username!!! I don’t need loads of emails, I need one email in which I can see all of the following: Optionally but would be very handy:Amount Paid Currently there is Signup Notification and Registration Notification, but impossible to relate them to each other!!!!!!! Effectively around 10% of my users I cannot connect to the paypal payments anymore. Some reasons: And no, looking at payed at time X, so what registrations happened at time X often doesn’t help. Many users simply don’t register right after payment, but some days, later (meaning you may have hundreds of other registrations in between) or even worse – contact you a few weeks/month later complaining why they didn’t receive a login (and they lost that registration email (often in spam) – and didn’t follow the registration link on paypal). |
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Posted: Tuesday Jul 17th, 2012 at 3:46 am #19442 | |
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As far as I can tell by looking at the source code, payment notifications sent to the email address configured in Dashboard -› s2Member® -› API / Notifications -› Payment Notifications include both the Subscriber ID and the Username. Have you tried this? If you get the payment notification emails but they don’t have the subscriber ID, can you please tell me if you’re using PayPal Pro forms? |
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Posted: Tuesday Jul 17th, 2012 at 5:22 pm #19562 | |
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How can the Payment Notification include the email used during signup, if signup hasn’t yet happened – or is the following text wrong! (as for Paypal – I use paypal standard, as Pro isn’t available in Austria):
I need the payment notification included into the SAME email as the signup notification. (of course I additionally need a payment notification – cause sometimes people don’t register at all after payment). |
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Posted: Wednesday Jul 18th, 2012 at 6:27 am #19606 | |
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The payment notification has they payment email address as well as the user’s email address available.
I’m not sure if the user’s email address is available when it’s a new user, but you can try it with a test signup. If it’s not available, then you could use both: the registration and signup/payment notifications, and relate them with the IP address. I hope that helps. :) |
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Posted: Thursday Jul 19th, 2012 at 4:58 pm #19783 | |
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okay, sorry. The payment Notification via the API works. However the description text is wrong, because the payment notification doesn’t take place directly after payment, but actually after registration. I don’t really know yet, what happens if the user registers 40 hours after payment though (is the payment notification then sent 40 hours later or dropped?). |
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Posted: Friday Jul 20th, 2012 at 7:17 am #19819 | |
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That’s great to know. Thanks for the update. :) I’ll let Jason know your observation about the description, too. Thanks! |
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Posted: Sunday Jul 22nd, 2012 at 4:54 am #19925 | |
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Thanks for the heads up on this request for support.With standard PayPal Button integration, Payment Notifications are delayed until the registration is completed after checkout, so that all of the additional details can be included in the notification (e.g. so they can be associated with an actual user ID, email address, etc). If it takes the customer 10 days to register, 10 days later is when the initial payment notification takes place (i.e. it’s always synchronized with the paid registration). That being said, most paying customers want access immediately, so a payment notification is almost always sent just a few moments after a payment occurs, even with a standard Button integration via PayPal. FYI: With s2Member Pro Forms, payment notifications always take place immediately, because registration/checkout occur together at the same time, all in a single step. |
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Posted: Tuesday Jul 24th, 2012 at 7:51 am #20047 | |
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thanks for the reply |
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