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About: Joey

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My Favorite Topics

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Customers not received email confirmation

By:  Joey in: Community Forum

voices: 2
replies: 2

3 years, 9 months ago  Cristián Lávaque

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Topics I'm Subscribed To

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Customers not receiving confirmation email

By:  Joey in: Community Forum

voices: 2
replies: 9

3 years, 7 months ago  Cristián Lávaque

Customers not received email confirmation

By:  Joey in: Community Forum

voices: 2
replies: 2

3 years, 9 months ago  Cristián Lávaque

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Topics I've Started

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Customers not receiving confirmation email

By:  Joey in: Community Forum

voices: 2
replies: 9

3 years, 7 months ago  Cristián Lávaque

Customers not received email confirmation

By:  Joey in: Community Forum

voices: 2
replies: 2

3 years, 9 months ago  Cristián Lávaque

Viewing 2 topics - 1 through 2 (of 2 total)

My Latest Replies (From Various Topics)

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Posted: Sunday May 26th, 2013 at 1:37 pm #50660
Joey
Username: brandsprout

I ran another test using buttons generated through Paypal according to the instructions you provided. The subscriber confirmation email never came through, and I got another message from Paypal:

Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:

http://howbizgrows.com/?s2member_paypal_notify=1

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.
Posted: Sunday May 26th, 2013 at 7:14 am #50652
Joey
Username: brandsprout

Yes, my configuration is correct (I just verified everything).

Paypal is sending error messages as noted above, “Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: http://howbizgrows.com/?s2member_paypal_notify=1”

They disabled IPN notification, and I have reactivated it.

I am using buttons created through S2 Member, not Paypal. Isn’t that the preferred methods to ensure compatibility? I will try generating through Paypal instead and see what happens.
Posted: Friday May 24th, 2013 at 9:38 am #50554
Joey
Username: brandsprout

OK, just posted new log files.

Thanks for your help,

Joey
Posted: Friday May 24th, 2013 at 9:20 am #50553
Joey
Username: brandsprout

Hi Cristian, thanks for the response. I actually turned on logging, ran a transaction, downloaded the logs then disabled logging. The transaction was a monthly membership subscription with a free trail period to start.

I’ll try again and let you know when the new logs are loaded.

Other WordPress emails are being delivered.
Posted: Thursday May 23rd, 2013 at 11:40 am #50443
Joey
Username: brandsprout

I posted this yesterday but now it’s not showing up on the Forum. I’ve had no response from my post or my email to support.

Please help me get this fixed. I’m having to refund money to customers because they never get their sign up email.

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