About: Joe Palmer

Thank you Eduan…the other post looks like the same issue…

Eduan:

Hmmm…I’m obviously new and a bit inexperienced at this…”clean install” doesn’t make much sense to me…

I could provide the URL for the page where the problem exists: http://example.com/members/ – not sure why I would want to “hide” what I’m up to…are there that many hacks out there and am I susceptible to them?

I created a really nice screenshot to attach here, yet I am having difficulty discovering how to paste it on this forum…ugh!

Thanks again, you have been very helpful and responsive. I know I’ll get this and I look forward to using s2Member going forward…just gotta work out some of these minor issues to confirm that upgrading is worthwhile…

Thank you so much Eduan! I will likely uninstall s2Member via HostGator by deleting the files and directories since I cannot access the WP site to uninstall from there…is this right? I am also investigating HostGator to see if I can change the User and/or Password to get into the WP site without losing s2Member (the good news is that I didn’t get very far yet!) My concern, since I’m so new to all this, is that simply deleting the files/directories may make the problem worse since I am not doing an actual “Uninstall.” – your thoughts?

Thank you for your support!

Yes, that is precisely what is occuring…I cannot use my website.com/wp-admin to access my site…what happens, is that URL takes me to my (test) Member login page and forwards me to the Welcome page, thus the loop…there may be a simple solution…all I need to be able to do is access my wp-admin page and NOT the sMember login/welcome page…do you think I accessing my “files” via HostGator and deleting the plugin will work? I’d prefer to keep what I’ve created, but if I have to do that…ideas?