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Topics I'm Subscribed To

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Help, ERROR!

By:  Hello in: Community Forum

voices: 2
replies: 4

4 years, 10 months ago  Cristián Lávaque

Account with Multiple Memberships possible?

By:  Hello in: Community Forum

voices: 4
replies: 7

4 years, 10 months ago  Hello

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Topics I've Started

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Help, ERROR!

By:  Hello in: Community Forum

voices: 2
replies: 4

4 years, 10 months ago  Cristián Lávaque

Account with Multiple Memberships possible?

By:  Hello in: Community Forum

voices: 4
replies: 7

4 years, 10 months ago  Hello

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My Latest Replies (From Various Topics)

Viewing 5 replies - 1 through 5 (of 5 total)
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Author Replies
Posted: Friday Mar 9th, 2012 at 9:54 am #7730
Hello
Username: congstruct

Thank you Cristian! I spoke to authorize.net and they said this error means that you dont have something like ABM automatic billing but it’s not true cause we put an order in before. There customer was not registered or provide all info? maybe that is it for the error? Here is the log

PHP v5.2.17 :: WordPress® v3.3.1 :: s2Member® v120301 :: s2Member® Pro v120301
Memory 31.99 MB :: Real Memory 32.25 MB :: Peak Memory 32.14 MB :: Real Peak Memory 32.25 MB
www.domain.com/wp-cron.php?doing_wp_cron=1331203719
User-Agent: WordPress/3.3.1; http://www.domain.com
-------- Input vars: ( Thu Mar 8, 2012 10:48:40 am UTC ) --------
array (
  'x_method' => 'status',
  'x_subscription_id' => 'xxxxxxx',
  'x_login' => 'xxxxxxx',
  'x_tran_key' => 'xxxxxxx',
  'x_invoice_num' => '',
  'x_description' => '',
)
-------- Output string/vars: ( Thu Mar 8, 2012 10:48:40 am UTC ) --------
Error E00035 The subscription cannot be found.activeactive
array (
  'response_reason_code' => 'E00035',
  'response_code' => 'E00035',
  'response_reason_text' => 'The subscription cannot be found.',
  'response_text' => 'The subscription cannot be found.',
  'subscription_status' => 'active',
  '__error' => 'Error #E00035. The subscription cannot be found.',
)

PHP v5.2.17 :: WordPress® v3.3.1 :: s2Member® v120301 :: s2Member® Pro v120301
Memory 31.99 MB :: Real Memory 32.25 MB :: Peak Memory 32.14 MB :: Real Peak Memory 32.25 MB
www.domain.com/wp-cron.php?doing_wp_cron=1331203719
User-Agent: WordPress/3.3.1; http://www.domain.com
-------- Input vars: ( Thu Mar 8, 2012 10:48:40 am UTC ) --------
array (
  'x_method' => 'status',
  'x_subscription_id' => 'xxxxxxx',
  'x_login' => 'xxxxxxx',
  'x_tran_key' => 'xxxxxxx',
  'x_invoice_num' => '',
  'x_description' => '',
)
-------- Output string/vars: ( Thu Mar 8, 2012 10:48:40 am UTC ) --------
Error E00035 The subscription cannot be found.activeactive
array (
  'response_reason_code' => 'E00035',
  'response_code' => 'E00035',
  'response_reason_text' => 'The subscription cannot be found.',
  'response_text' => 'The subscription cannot be found.',
  'subscription_status' => 'active',
  '__error' => 'Error #E00035. The subscription cannot be found.',
)
  • This reply was modified 4 years, 10 months ago by  Hello.
  • This reply was modified 4 years, 10 months ago by  Eduan. Reason: Added the code tags
Posted: Thursday Mar 8th, 2012 at 3:03 pm #7640
Hello
Username: congstruct

Hi sorry to bump, just wondering if anyone can help since losing sales like this as we speak right now

Its authorize.net gateway and sales are getting stopped dead cold

There is virtually no info at all even at authorize.net and it just says “The subscription ID for this request is not valid for this merchant. ”

what subscription id for merchant?

there is login, transaction key, and hash. So im not sure what a “merchant subscription id” is and how its not valid

  • This reply was modified 4 years, 10 months ago by  Hello.
Posted: Wednesday Mar 7th, 2012 at 6:37 am #7541
Hello
Username: congstruct

Thanks a lot Jason, much appreciated, will take a look at that!

Posted: Sunday Mar 4th, 2012 at 5:27 am #7214
Hello
Username: congstruct

Thank you Eduan,

So they will have to open a new account to join another member level and have another billing agreement, I see.

Ok thanks.

Anyone have a cleaner method? I understand the the level 1 access and have restrictions based on categories and tags, then they can upgrade to get more access but still have 1 billing agreement I guess the main thing with me is that I need multiple billings on 1 account of 2 levels that are unrelated to one another.

The reason for this is 1 membership can last 6 months while another can last 1 year. So with single billing everything will have to be consolidated where as I need the customer to be able to cancel 2 billing agreements separately

Ok, thanks everyone!

Posted: Saturday Mar 3rd, 2012 at 2:08 pm #7180
Hello
Username: congstruct

hi thanks for your help Lan and guys here, yes I was watching those videos last nite but I think I should have been more clear.

Is it possible for a member to buy 2 memberships from different levels? Can someone buy a level 3 membership then buy a level 2 membership? (they aren’t upgrading or downgrading levels, they are actually holding 2 different levels at the same time)

  • This reply was modified 4 years, 10 months ago by  Hello.
Viewing 5 replies - 1 through 5 (of 5 total)

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