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About: Eva Galfi

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Unable to auto-configure Amazon® CloudFront

By:  KB Armand in: Community Forum

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3 years, 7 months ago  Michael Kang

Clickbank Integration- no password email sent 1 2

By:  Eva Galfi in: Community Forum

voices: 4
replies: 26

4 years, 7 months ago  Cristián Lávaque

Stream not found, URL and S3 file permissions

By:  Eva Galfi in: Community Forum

voices: 2
replies: 9

4 years, 8 months ago  Cristián Lávaque

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Clickbank Integration- no password email sent 1 2

By:  Eva Galfi in: Community Forum

voices: 4
replies: 26

4 years, 7 months ago  Cristián Lávaque

Stream not found, URL and S3 file permissions

By:  Eva Galfi in: Community Forum

voices: 2
replies: 9

4 years, 8 months ago  Cristián Lávaque

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Viewing 22 replies - 1 through 22 (of 22 total)
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Posted: Sunday May 27th, 2012 at 9:18 pm #14787
Eva Galfi
Username: easylink

Thanks, Cristian. Great detective work!

I did everything you said and the site works now! Thanks for looking into it and figuring out what the issues were! I really appreciate all of your help in getting my site working!!

10,000 Thank yous!

Eva
Posted: Saturday May 26th, 2012 at 8:52 pm #14725
Eva Galfi
Username: easylink

Hi Cristian,

There is no free registration on my site for anything- registration only happens with a purchase.

Here’s the link: http://socialmediatrainingsolutions.com/

Please scroll to the bottom of the page and click on ‘buy now with Clickbank’, which is a button just above the order now button. When you order, you will see a thank you page and will receive two emails to confirm your order, but no login/password email.

I have another site http://www.easylinkedintraining.com where the s2member integration works beautifully and a username and password email is sent after purchase. The only difference between this site and that site is that this site has clickbank and paypal and the easylinkedintraining.com site only has paypal integrated.

Thanks,
Eva
Posted: Saturday May 26th, 2012 at 8:22 pm #14722
Eva Galfi
Username: easylink

Oh and the way I tested is is by making a test purchase through clicking on the clickbank checkout button on my website (bottom)

Here’s a test credit card for you to try: **********

Thanks!
Eva

  • This reply was modified 4 years, 7 months ago by  Cristián Lávaque. Reason: Removed test card
Posted: Saturday May 26th, 2012 at 8:17 pm #14721
Eva Galfi
Username: easylink

Hi Cristian,

Yes, I have selected the ‘customize new user emails with s2member’ option, instead of the wordpress option and have written the email, but it does not send. Not sure why it will not send after purchase. As far as I can tell, I’ve done everything required…

Thanks for your quick response!
Eva
Posted: Saturday May 26th, 2012 at 7:50 pm #14716
Eva Galfi
Username: easylink

Hi Cristian,

OK- it works great up to a point. The thank you page I want shows after checkout, the payment receipt is sent by clickbank and the auto-generated email from S2Member that says

‘Congratulations, your payment has been approved.

Your Username and Password will be sent to you in a separate email.

You can login at http://www.socialmediatrainingsolutions.com

If you have any trouble, please feel free to contact us.’

is sent as well! This is great!

However, the auto-generated login and password email does not arrive! That’s the big problem. Any idea why S2Member is sending the payment confirmation email but not the login/password email?

That’s the only thing that needs fixing now!

Thanks,
Eva
Posted: Friday May 25th, 2012 at 10:12 am #14596
Eva Galfi
Username: easylink

Hi Cristian!

Thanks so much for fixing the ipn integration!

If you have some time today, could you please make a test purchase on the site? The reason is that I want to create a thank you page that looks like the one that comes up when I now make a clickbank purchase, but I don’t know if there is an easy way to do this in S2Member. If there is, can you please let me know how to set it up? Clickbank requires a thank you page with all the information shown on the page I have currently set up.

Do I absolutely have to point to an s2 member thank you page in order for the auto generated login and password email to work?

Thanks!!

Eva
Posted: Thursday May 24th, 2012 at 7:09 pm #14514
Eva Galfi
Username: easylink

OK- have sent you the form with login details. Thanks!!
Posted: Wednesday May 23rd, 2012 at 10:21 pm #14389
Eva Galfi
Username: easylink

Hi Cristian,

Thanks so much for taking a look. Here is a new credit card you can use to test and links to screenshots are below.

[removed for security reasons]

I’m also happy to send you my clickbank login details via private message if you want to poke around in there.

On one page of their instructions, clickbank says: “With some programming languages the clickbank service API will require your system to possess a certificate for the following domain: *clickbank.com To acquire this certificate, simply go to the following URL, double click the authentication lock in the lower right hand corner of your browser, and save the certificate to your system https://api.clickbank.com/rest/1.2/orders

I would try this, but I don’t see the lock they are talking about…

Thanks,
Eva

  • This reply was modified 4 years, 7 months ago by  Cristián Lávaque. Reason: Removed screenshots and card after saving them
Posted: Wednesday May 23rd, 2012 at 1:10 am #14269
Eva Galfi
Username: easylink

Thanks, Cristian,

OK- I looked at your article on email problems, installed the email log plugin and ran a test. I’m still experiencing the same problem and here is the text from the s2member-log file:

PHP v5.3.8 :: WordPress® v3.3.2 :: s2Member® v120514 :: s2Member® Pro v120514
Memory 25.71 MB :: Real Memory 26.00 MB :: Peak Memory 27.33 MB :: Real Peak Memory 27.75 MB
socialmediatrainingsolutions.com/?s2member_pro_clickbank_notify=1
User-Agent: Jakarta Commons-HttpClient/3.0.1
array (
 's2member_log' => 
 array (
   0 => 'Unable to verify POST vars. This is most likely related to an invalid ClickBank® configuration. Please check: s2Member -> ClickBank® Options.',
   1 => 'If you\'re absolutely SURE that your ClickBank® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ClickBank® over an HTTPS connection.',
   2 => 's2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.',
   3 => 'array (
 \'s2member_pro_clickbank_notify\' => \'1\',
 \'ctransamount\' => \'4520\',
 \'cprodtitle\' => \'Buy both the LinkedIn Beyond Basics and Jobseeker Class\',
 \'ctranspaymentmethod\' => \'TEST\',
 \'cverify\' => \'4E169B4F\',
 \'ccustemail\' => \'xxxxxxxxxxxx@gmail.com\',
 \'cprodtype\' => \'STANDARD\',
 \'ctransaffiliate\' => \'\',
 \'ccustcc\' => \'AU\',
 \'ctransreceipt\' => \'LT3HFEQ8\',
 \'ccustname\' => \'Juan C xxxxxxxxxxxx\',
 \'cvendthru\' => \'s2_referencing=1&s2_custom=socialmediatrainingsolutions.com&_s2member_sig=1337489241-dbf9d34ee2383f175b5476610886fd8f&s2_desc=30+Day+Access+to+Beyond+the+Basics+Class+and+Jobseeker+Class&s2_invoice=4%3A%3A1+M&s2_customer_ip=58.172.128.91&\',
 \'caffitid\' => \'\',
 \'ctransaction\' => \'TEST_SALE\',
 \'ccuststate\' => \'NSW\',
 \'ctranstime\' => \'1337489291\',
 \'ctranspublisher\' => \'easylinf\',
 \'cproditem\' => \'3\',
)',
 ),
)

PHP v5.3.8 :: WordPress® v3.3.2 :: s2Member® v120514 :: s2Member® Pro v120514
Memory 25.71 MB :: Real Memory 26.00 MB :: Peak Memory 27.33 MB :: Real Peak Memory 27.75 MB
socialmediatrainingsolutions.com/?s2member_pro_clickbank_notify=1
User-Agent: Jakarta Commons-HttpClient/3.0.1
array (
 's2member_log' => 
 array (
   0 => 'Unable to verify POST vars. This is most likely related to an invalid ClickBank® configuration. Please check: s2Member -> ClickBank® Options.',
   1 => 'If you\'re absolutely SURE that your ClickBank® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ClickBank® over an HTTPS connection.',
   2 => 's2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.',
   3 => 'array (
 \'s2member_pro_clickbank_notify\' => \'1\',
 \'ctransamount\' => \'4465\',
 \'cprodtitle\' => \'Buy both the LinkedIn Beyond Basics and Jobseeker Class\',
 \'ctranspaymentmethod\' => \'TEST\',
 \'cverify\' => \'8645B6B7\',
 \'ccustemail\' => \'xxxxxxxxxxxx@gmail.com\',
 \'cprodtype\' => \'STANDARD\',
 \'ctransaffiliate\' => \'\',
 \'ccustcc\' => \'GB\',
 \'ctransreceipt\' => \'YBX4EJS8\',
 \'ccustname\' => \'TEST Payment\',
 \'cvendthru\' => \'\',
 \'caffitid\' => \'\',
 \'ctransaction\' => \'TEST_SALE\',
 \'ccuststate\' => \'\',
 \'ctranstime\' => \'1337497668\',
 \'ctranspublisher\' => \'easylinf\',
 \'cproditem\' => \'3\',
)',
 ),
)

PHP v5.3.8 :: WordPress® v3.3.2 :: s2Member® v120514 :: s2Member® Pro v120514
Memory 25.71 MB :: Real Memory 26.00 MB :: Peak Memory 27.33 MB :: Real Peak Memory 27.75 MB
socialmediatrainingsolutions.com/?s2member_pro_clickbank_notify=1
User-Agent: Jakarta Commons-HttpClient/3.0.1
array (
 's2member_log' => 
 array (
   0 => 'Unable to verify POST vars. This is most likely related to an invalid ClickBank® configuration. Please check: s2Member -> ClickBank® Options.',
   1 => 'If you\'re absolutely SURE that your ClickBank® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ClickBank® over an HTTPS connection.',
   2 => 's2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.',
   3 => 'array (
 \'s2member_pro_clickbank_notify\' => \'1\',
 \'ctransamount\' => \'4520\',
 \'cprodtitle\' => \'Buy both the LinkedIn Beyond Basics and Jobseeker Class\',
 \'ctranspaymentmethod\' => \'TEST\',
 \'cverify\' => \'2C10BD66\',
 \'ccustemail\' => \'xxxxxxxxxxxx@gmail.com\',
 \'cprodtype\' => \'STANDARD\',
 \'ctransaffiliate\' => \'\',
 \'ccustcc\' => \'AU\',
 \'ctransreceipt\' => \'CHYSFEZ4\',
 \'ccustname\' => \'Eva xxxxxxxxxxxx\',
 \'cvendthru\' => \'\',
 \'caffitid\' => \'\',
 \'ctransaction\' => \'TEST_SALE\',
 \'ccuststate\' => \'NSW\',
 \'ctranstime\' => \'1337576603\',
 \'ctranspublisher\' => \'easylinf\',
 \'cproditem\' => \'3\',
)',
 ),
)

PHP v5.3.8 :: WordPress® v3.3.2 :: s2Member® v120514 :: s2Member® Pro v120514
Memory 25.71 MB :: Real Memory 26.00 MB :: Peak Memory 27.33 MB :: Real Peak Memory 27.75 MB
socialmediatrainingsolutions.com/?s2member_pro_clickbank_notify=1
User-Agent: Jakarta Commons-HttpClient/3.0.1
array (
 's2member_log' => 
 array (
   0 => 'Unable to verify POST vars. This is most likely related to an invalid ClickBank® configuration. Please check: s2Member -> ClickBank® Options.',
   1 => 'If you\'re absolutely SURE that your ClickBank® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ClickBank® over an HTTPS connection.',
   2 => 's2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.',
   3 => 'array (
 \'s2member_pro_clickbank_notify\' => \'1\',
 \'ctransamount\' => \'4520\',
 \'cprodtitle\' => \'Buy both the LinkedIn Beyond Basics and Jobseeker Class\',
 \'ctranspaymentmethod\' => \'TEST\',
 \'cverify\' => \'AD81F582\',
 \'ccustemail\' => \'xxxxxxxxxxxx@gmail.com\',
 \'cprodtype\' => \'STANDARD\',
 \'ctransaffiliate\' => \'\',
 \'ccustcc\' => \'AU\',
 \'ctransreceipt\' => \'CHYSFEWV\',
 \'ccustname\' => \'Eva xxxxxxxxxxxx\',
 \'cvendthru\' => \'\',
 \'caffitid\' => \'\',
 \'ctransaction\' => \'TEST_SALE\',
 \'ccuststate\' => \'NSW\',
 \'ctranstime\' => \'1337576947\',
 \'ctranspublisher\' => \'easylinf\',
 \'cproditem\' => \'3\',
)',
 ),
)

PHP v5.3.8 :: WordPress® v3.3.2 :: s2Member® v120514 :: s2Member® Pro v120514
Memory 25.71 MB :: Real Memory 26.00 MB :: Peak Memory 27.33 MB :: Real Peak Memory 27.75 MB
socialmediatrainingsolutions.com/?s2member_pro_clickbank_notify=1
User-Agent: Jakarta Commons-HttpClient/3.0.1
array (
 's2member_log' => 
 array (
   0 => 'Unable to verify POST vars. This is most likely related to an invalid ClickBank® configuration. Please check: s2Member -> ClickBank® Options.',
   1 => 'If you\'re absolutely SURE that your ClickBank® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ClickBank® over an HTTPS connection.',
   2 => 's2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.',
   3 => 'array (
 \'s2member_pro_clickbank_notify\' => \'1\',
 \'ctransamount\' => \'4520\',
 \'cprodtitle\' => \'Buy both the LinkedIn Beyond Basics and Jobseeker Class\',
 \'ctranspaymentmethod\' => \'TEST\',
 \'cverify\' => \'FFB01EDF\',
 \'ccustemail\' => \'xxxxxxxxxxxx@gmail.com\',
 \'cprodtype\' => \'STANDARD\',
 \'ctransaffiliate\' => \'\',
 \'ccustcc\' => \'AU\',
 \'ctransreceipt\' => \'CHYSFE3V\',
 \'ccustname\' => \'Eva xxxxxxxxxxxx\',
 \'cvendthru\' => \'\',
 \'caffitid\' => \'\',
 \'ctransaction\' => \'TEST_SALE\',
 \'ccuststate\' => \'NSW\',
 \'ctranstime\' => \'1337577062\',
 \'ctranspublisher\' => \'easylinf\',
 \'cproditem\' => \'3\',
)',
 ),
)

PHP v5.3.8 :: WordPress® v3.3.2 :: s2Member® v120514 :: s2Member® Pro v120514
Memory 25.91 MB :: Real Memory 26.25 MB :: Peak Memory 27.54 MB :: Real Peak Memory 28.25 MB
socialmediatrainingsolutions.com/?s2member_pro_clickbank_notify=1
User-Agent: Jakarta Commons-HttpClient/3.0.1
array (
 's2member_log' => 
 array (
   0 => 'Unable to verify POST vars. This is most likely related to an invalid ClickBank® configuration. Please check: s2Member -> ClickBank® Options.',
   1 => 'If you\'re absolutely SURE that your ClickBank® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ClickBank® over an HTTPS connection.',
   2 => 's2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.',
   3 => 'array (
 \'s2member_pro_clickbank_notify\' => \'1\',
 \'ctransamount\' => \'4519\',
 \'cprodtitle\' => \'Buy both the LinkedIn Beyond Basics and Jobseeker Class\',
 \'ctranspaymentmethod\' => \'TEST\',
 \'cverify\' => \'E1F96D53\',
 \'ccustemail\' => \'xxxxxxxxxxxx@yahoo.com\',
 \'cprodtype\' => \'STANDARD\',
 \'ctransaffiliate\' => \'\',
 \'ccustcc\' => \'AU\',
 \'ctransreceipt\' => \'MQFSFE8D\',
 \'ccustname\' => \'Eva xxxxxxxxxxxx\',
 \'cvendthru\' => \'\',
 \'caffitid\' => \'\',
 \'ctransaction\' => \'TEST_SALE\',
 \'ccuststate\' => \'NSW\',
 \'ctranstime\' => \'1337749359\',
 \'ctranspublisher\' => \'easylinf\',
 \'cproditem\' => \'3\',
)',
 ),
)

It’s a problem with my s2 configuration but I can’t tell what it is. Anything I should try next?

Also, I had a thought… I’d doing ‘test’ transactions in clickbank with a fake clickbank creditcard. Will this affect the way the s2member auto generated email works?

Thanks!
Eva

  • This reply was modified 4 years, 7 months ago by  Cristián Lávaque. Reason: Remove email addresses from the log
Posted: Monday May 21st, 2012 at 1:14 am #14048
Eva Galfi
Username: easylink

Hi Philly,

Yes, I have just double checked and re-copied pasted the integration information including the clerk key, developer key and secret key. I’m still experiencing the same problem.

Would you be able to take a look at my set-up to diagnose the issue if I send you my login credentials for clickbank and my website though a private message?

Thanks,
Eva
Posted: Sunday May 20th, 2012 at 5:59 am #14010
Eva Galfi
Username: easylink

Thanks Philly,

Below is my log. Does this help you to see the problem?

PHP v5.3.8 :: WordPress® v3.3.2 :: s2Member® v120514 :: s2Member® Pro v120514
Memory 25.71 MB :: Real Memory 26.00 MB :: Peak Memory 27.33 MB :: Real Peak Memory 27.75 MB
socialmediatrainingsolutions.com/?s2member_pro_clickbank_notify=1
User-Agent: Jakarta Commons-HttpClient/3.0.1
array (
‘s2member_log’ =>
array (
0 => ‘Unable to verify POST vars. This is most likely related to an invalid ClickBank® configuration. Please check: s2Member -> ClickBank® Options.’,
1 => ‘If you\’re absolutely SURE that your ClickBank® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ClickBank® over an HTTPS connection.’,
2 => ‘s2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.’,
3 => ‘array (
\’s2member_pro_clickbank_notify\’ => \’1\’,
\’ctransamount\’ => \’4520\’,
\’cprodtitle\’ => \’Buy both the LinkedIn Beyond Basics and Jobseeker Class\’,
\’ctranspaymentmethod\’ => \’TEST\’,
\’cverify\’ => \’4E169B4F\’,
\’ccustemail\’ => \’xxxxxxxxxxxx@gmail.com\’,
\’cprodtype\’ => \’STANDARD\’,
\’ctransaffiliate\’ => \’\’,
\’ccustcc\’ => \’AU\’,
\’ctransreceipt\’ => \’LT3HFEQ8\’,
\’ccustname\’ => \’Juan C xxxxxxxxxxxx\’,
\’cvendthru\’ => \’s2_referencing=1&s2_custom=socialmediatrainingsolutions.com&_s2member_sig=1337489241-dbf9d34ee2383f175b5476610886fd8f&s2_desc=30+Day+Access+to+Beyond+the+Basics+Class+and+Jobseeker+Class&s2_invoice=4%3A%3A1+M&s2_customer_ip=58.172.128.91&\’,
\’caffitid\’ => \’\’,
\’ctransaction\’ => \’TEST_SALE\’,
\’ccuststate\’ => \’NSW\’,
\’ctranstime\’ => \’1337489291\’,
\’ctranspublisher\’ => \’easylinf\’,
\’cproditem\’ => \’3\’,
)’,
),
)

PHP v5.3.8 :: WordPress® v3.3.2 :: s2Member® v120514 :: s2Member® Pro v120514
Memory 25.71 MB :: Real Memory 26.00 MB :: Peak Memory 27.33 MB :: Real Peak Memory 27.75 MB
socialmediatrainingsolutions.com/?s2member_pro_clickbank_notify=1
User-Agent: Jakarta Commons-HttpClient/3.0.1
array (
‘s2member_log’ =>
array (
0 => ‘Unable to verify POST vars. This is most likely related to an invalid ClickBank® configuration. Please check: s2Member -> ClickBank® Options.’,
1 => ‘If you\’re absolutely SURE that your ClickBank® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ClickBank® over an HTTPS connection.’,
2 => ‘s2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.’,
3 => ‘array (
\’s2member_pro_clickbank_notify\’ => \’1\’,
\’ctransamount\’ => \’4465\’,
\’cprodtitle\’ => \’Buy both the LinkedIn Beyond Basics and Jobseeker Class\’,
\’ctranspaymentmethod\’ => \’TEST\’,
\’cverify\’ => \’8645B6B7\’,
\’ccustemail\’ => \’xxxxxxxxxxxx@gmail.com\’,
\’cprodtype\’ => \’STANDARD\’,
\’ctransaffiliate\’ => \’\’,
\’ccustcc\’ => \’GB\’,
\’ctransreceipt\’ => \’YBX4EJS8\’,
\’ccustname\’ => \’TEST Payment\’,
\’cvendthru\’ => \’\’,
\’caffitid\’ => \’\’,
\’ctransaction\’ => \’TEST_SALE\’,
\’ccuststate\’ => \’\’,
\’ctranstime\’ => \’1337497668\’,
\’ctranspublisher\’ => \’easylinf\’,
\’cproditem\’ => \’3\’,
)’,
),
)

  • This reply was modified 4 years, 7 months ago by  Cristián Lávaque. Reason: Remove email addresses from the log
Posted: Thursday May 3rd, 2012 at 3:58 am #12436
Eva Galfi
Username: easylink

Well, actually I realize now that it’s actually downloading and not RTMP streaming. So, if you do have any ideas on how I can get the streaming to work, that would be great. I think with the setup I have now, people visiting the site can download the video, which is not what I want.

Thanks,
Eva
Posted: Thursday May 3rd, 2012 at 2:07 am #12429
Eva Galfi
Username: easylink

Hi Cristian,

Well, guess what. It was an obvious error on my part. Although I made the bucket in Amazon S3 public, I forgot to make each individual file public. Once I did that, the problem was solved.

Thanks for your help anyway! I really appreciate it!!

Eva
Posted: Sunday Apr 29th, 2012 at 12:46 am #12181
Eva Galfi
Username: easylink

Hi Cristian,

Yes to both. I did upload JW player to the directory as per the instructions and I did also watch the video, but had no luck getting my video to play. I kept getting an error regarding the stream not fount. So, I thought I would try the plugin for JW player instead and now I get the Task queue failed at step 5 error. I asked JW player what to do and they gave me the instructions I sent in my last post to you, but I’m not sure what to do with them as they are unclear to me. What do you think about their instructions? Have you seen this issue before and did that solution work? How do I go about putting that crossdomain file where they suggest? Thanks, Eva

Posted: Friday Apr 27th, 2012 at 9:02 pm #12107
Eva Galfi
Username: easylink

Just an update on this… I’ve installed the JW player plugin and it seems to be closer to working. The box shows up with the play button, but the video won’t play. I get an error message that says Task Queue Failed at Step 5. After emailing JW tech support, they suggested the following:

You need a crossdomain.xml file here – http://easylinkedintrainingvideosfolder.s3-website-us-east-1.amazonaws.com/crossdomain.xml

Currently one does not exist.

Reference – http://www.adobe.com/devnet/articles/crossdomain_policy_file_spec.html

Have you seen this before? Does this mean that another crossdomain.xml file is needed or do I simply add the same one? If you have any suggestions about how I can go about this, that would be great. I’m not sure how to add the file to where they suggest.

Thanks,
Eva
Posted: Tuesday Apr 24th, 2012 at 8:37 pm #11786
Eva Galfi
Username: easylink

What can I say, Jason. You’re a total genius! I renamed my bucket and tried it all again. It all worked perfectly!!! I really appreciate all the time you spent looking into what the issue was on my server and creating a patch to help me. Thanks so much!! :-) Eva
Posted: Tuesday Apr 24th, 2012 at 3:37 am #11664
Eva Galfi
Username: easylink

Hi Cristian!

Yes, I did copy from the pem file because it was auto generated and I had to save it to my desktop, then open it with notepad to copy the contents (including all dashes) and paste it to the field in S2Member. I’ve even repeated the process. I now get an error that says:

Error code: 400. Error Message: Unable to acquire existing Amazon® CloudFront Origin Access Identity. Unable to acquire existing Amazon® CloudFront Origin Access Identity. Bad Request

Do you think the problem is with AWS? I have made sure that I have no distributions (I deleted the ones I created before) and so I have a set of files in a bucket in S3 but no distributions as I am waiting on S2Member to configure those for me. BUT, of course the problem is that I can’t seem to connect S2Member with AWS.

Is there anything else in my S2Member configurations that I should check? Do I need to do or check anything in my Basic Download restrictions or any other part?

Thanks<
Eva
Posted: Monday Apr 23rd, 2012 at 7:57 pm #11648
Eva Galfi
Username: easylink

Hi Jason,

Are you guys still working on this? Any new thoughts on things I should try to get this resolved?

Cheers,
Eva
Posted: Friday Apr 20th, 2012 at 3:30 am #11333
Eva Galfi
Username: easylink

I realize it’s a different error message I get now (as reflected in the above post) but the issue is still the same- can’t configure cloudfront. I found another discussion trail on error 400 in the forum, which is now closed for posts, but I don’t understand what they did in the end to solve the issue. Here is the chain: http://www.s2member.com/forums/topic/error-400/page/2/

Any help you can provide would be VERY appreciated!!!

Eva
Posted: Friday Apr 20th, 2012 at 2:33 am #11332
Eva Galfi
Username: easylink

Hi Jason,

Okay, I figured out how to create a PHP file (I used notepad and notepad++) and I uploaded the php file with the code you specified above to my mu-plugins folder.

I then went into the S2Member file download options, ticked the box to ask S2Member to automatically configure cloudfront distributions and… same error. Error code: 400. Error Message: Unable to acquire existing Amazon® CloudFront Origin Access Identity. Unable to acquire existing Amazon® CloudFront Origin Access Identity. Bad Request.

Eva
Posted: Friday Apr 20th, 2012 at 1:11 am #11322
Eva Galfi
Username: easylink

Thanks, Jason. I’ll give it a go! I’m not a developer, just an amateur trying my best so forgive the following stupid question please: how do I create the s2-hacks.php file or where do I get it from. Is there anywhere I can go for step-by-step instructions? I am able to get as far as creating am /mu-plugins/ folder in my wp-content directory using filezilla. After that I’m lost…

Thanks!
Eva
Posted: Thursday Apr 19th, 2012 at 8:10 pm #11296
Eva Galfi
Username: easylink

Hi, I’m having the exact same issue and it’s a mystery. I have also tried to deactivate and reactive the plugin (I too have the latest version), but that does not help.

I repeatedly get: Error code: 400. Error Message: Unable to create Amazon® CloudFront Downloads Distro. Unable to create Amazon® CloudFront Downloads Distro. Bad Request.

How can I fix this? I can’t move forward with launching my site until I can properly configure this.

Thanks in advance!
Viewing 22 replies - 1 through 22 (of 22 total)

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