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Cheryl Del Colliano


My Latest Replies (From Various Topics)

Viewing 13 replies - 26 through 38 (of 38 total)
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Posted: Saturday Dec 8th, 2012 at 1:19 pm #33995

Cristian,

I do actually have the most recent version of S2Member “s2Member Pro v121204” , these issues happened before the upgrade.

We currently do not have trials, although I have the upgrade form is set to “30 days free – then $99 a year” so the $99 a year charge would come after 30 days.
Would that be categorized as a trial and causing paypal to cancel the subscription? Because it does not receive immediate payment? Right now the setting in

Dashboard -› s2Member® -› PayPal® Options -› Account Details -> PayPal® Pro Forms / Recurring Profile Behavior

is set to “Consilidate w/ Recurring Profile”. Which of the 2 settings above would you suggest for our setup?

I can also tell you that the others that have this issue with upgrading their account have the exact same sequence in the log files. I can post them here if you would like, but I can tell you that they are exactly the same in sequence. Less than a minute after form is process and confirmed, ACK = success, the next sequence is a cancel.

Let me know if you would still like to see them for yourself.

Posted: Friday Dec 7th, 2012 at 3:42 pm #33918

Cristian,

First of all, I do have a restriction on the page so only Level 1 subscribers can view the page (since it’s made for users who want to upgrade from 1 to 2). So that is not the issue.

Secondly, I found the log for the customer and it looks to me as though the her account was “canceled” as soon as the upgrade was processed. The time difference between the 2 transactions is only 1 second, so I’m wondering if it’s a system glitch. Seems a little fast for that to be done by her.

Also, the upgrade is set up as 30 days free, then the real subscription begins. So she was good for a month, then after the 30 days is when her account was switched to “Inactive”.

Here is the code,

PHP v5.3.15 :: WordPress® v3.4.2 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 42.41 MB :: Real Memory 42.75 MB :: Peak Memory 42.51 MB :: Real Peak Memory 42.75 MB
insidemusicmedia.com/upgrade/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2
-------- Input vars: ( Tue Oct 23, 2012 2:13:22 am UTC ) --------
array (
  'METHOD' => 'CreateRecurringPaymentsProfile',
  'EMAIL' => 'kathrynhelvi@me.com',
  'FIRSTNAME' => 'Kathryn',
  'LASTNAME' => 'Wilcox',
  'SUBSCRIBERNAME' => 'Kathryn Wilcox',
  'DESC' => '30 Days free - then $99 / Year',
  'PROFILEREFERENCE' => '1353593602:30 D:1 Y~insidemusicmedia.com~2',
  'CURRENCYCODE' => 'USD',
  'AMT' => '99.00',
  'TAXAMT' => '0.00',
  'MAXFAILEDPAYMENTS' => '2',
  'AUTOBILLOUTAMT' => 'AddToNextBilling',
  'PROFILESTARTDATE' => '2012-11-22T00:00:00Z',
  'BILLINGPERIOD' => 'Year',
  'TOTALBILLINGCYCLES' => '0',
  'BILLINGFREQUENCY' => '1',
  'CREDITCARDTYPE' => 'Visa',
  'ACCT' => '****************',
  'EXPDATE' => '122014',
  'CVV2' => '838',
  'STREET' => 'XXXXXX',
  'CITY' => 'XXXXXX',
  'STATE' => 'XX',
  'COUNTRYCODE' => 'US',
  'ZIP' => 'XXXXX',
  'VERSION' => '71.0',
  'USER' => 'XXXXXXXXXX',
  'PWD' => 'XXXXXXXXXXX',
  'SIGNATURE' => 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX',
)
-------- Output string/vars: ( Tue Oct 23, 2012 2:13:27 am UTC ) --------
PROFILEID=I%2dX7GKCMDNLH9D&PROFILESTATUS=ActiveProfile&TIMESTAMP=2012%2d10%2d23T02%3a13%3a27Z&CORRELATIONID=298333e2a7d97&ACK=Success&VERSION=71%2e0&BUILD=3926908
array (
  'PROFILEID' => 'I-X7GKCMDNLH9D',
  'PROFILESTATUS' => 'ActiveProfile',
  'TIMESTAMP' => '2012-10-23T02:13:27Z',
  'CORRELATIONID' => '298333e2a7d97',
  'ACK' => 'Success',
  'VERSION' => '71.0',
  'BUILD' => '3926908',
)

PHP v5.3.15 :: WordPress® v3.4.2 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 42.54 MB :: Real Memory 42.75 MB :: Peak Memory 42.61 MB :: Real Peak Memory 42.75 MB
insidemusicmedia.com/upgrade/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2
-------- Input vars: ( Tue Oct 23, 2012 2:13:28 am UTC ) --------
array (
  'PROFILEID' => 'I-045U0DGMD40U',
  'METHOD' => 'ManageRecurringPaymentsProfileStatus',
  'ACTION' => 'Cancel',
  'VERSION' => '71.0',
  'USER' => 'XXXXXXXXXXXXXXXXXXXX',
  'PWD' => 'XXXXXXXXXXXXXXXXXXX',
  'SIGNATURE' => 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX',
)
-------- Output string/vars: ( Tue Oct 23, 2012 2:13:29 am UTC ) --------
PROFILEID=I%2d045U0DGMD40U&TIMESTAMP=2012%2d10%2d23T02%3a13%3a28Z&CORRELATIONID=dbb949a692d06&ACK=Success&VERSION=71%2e0&BUILD=3926908
array (
  'PROFILEID' => 'I-045U0DGMD40U',
  'TIMESTAMP' => '2012-10-23T02:13:28Z',
  'CORRELATIONID' => 'dbb949a692d06',
  'ACK' => 'Success',
  'VERSION' => '71.0',
  'BUILD' => '3926908',
)

I’ve marked out all private info with “XX”s

See anything fishy?

Posted: Friday Dec 7th, 2012 at 2:32 pm #33912

Ok,

Thank you very much guys!

You guys rock. :)

Posted: Thursday Dec 6th, 2012 at 9:19 pm #33832

Thank you so much for the in-depth answer, I will give it shot.
I understand all that your talking about except the “MU-Plugins” part. So I would create a folder called MU-Plugins, and then what?

And how would I reference this code or would it automatically be called upon a new registration to the site?

Posted: Thursday Dec 6th, 2012 at 9:11 pm #33831

Hey guys,

OK. i’m having a similar problem but not exactly the same. But similar enough to where I thought it could go into this same Forum.

OK,
SO we have 1 upgrade option on our site to upgrade from a Level 1 to a Level 2.

In the past week or so we’ve noticed that every user that has upgraded, the system has put them as “inactive” which is a level 0, instead of upgrading them to a level 2.

Any ideas why this might be happening? I got the most recent update for the plugin. And as a precaution, I re-generated the form and replaced the code on my page with the regenerated code to see if that would fix it.

Any Ideas?

Posted: Wednesday Dec 5th, 2012 at 2:38 pm #33598

That is extremely helpful and exactly what I needed! Thank you Raam!

I just have one more question.

What I’m trying to do is build a notification email that holds almost all of the pertinent information about a new subscription for our administrators. I see that with a Sign up Api notification, you can only pass certain information into the Notification url using replacement codes. For instance, I cannot add in the user’s username and password with the available replacement codes.

Basically, I would like most of the option available already, and I would like to also display Username and Password in this email as well.

Is that what the cv1, cv2 is there for?

Thanks for your help on this.

Posted: Friday Nov 30th, 2012 at 4:18 pm #33041

Thank you Raam,

So when you say that wordpress framework is not loaded in the php doc, how would one do that?

I have the signup-notifier.php nested in my main wordpress folder.

Any suggestions?

Posted: Wednesday Nov 28th, 2012 at 3:51 pm #32806

Hi Bruce,

actually since my initial post, this has not happened again, all of our recents subscribers have all be added correctly.

Must have just been a fluke.

If it does happen again, I will be sure to let you know. Any clue why this might have happened (by fluke, bad internet connection, etc)?

Posted: Saturday Sep 8th, 2012 at 2:14 pm #24656

I have another question on this subject. The code previous worked like a charm and is working fine.

But now the issue that I’m seeing is that S2member doesn’t restrict the browsers ability to copy and paste protected content. Which isn’t a big deal, I found a different plugin that will do that. But I cannot find anything that will block Safari’s ability to “mail contents of the page” feature. Since alot of our content is paid content, is there anyway we can keep users from emailing all that content to others?

Just curious if you knew of a way….

I’ve scowered the web and have come up clueless.

Thanks for your help! You guys have a great product here!

Posted: Saturday Sep 8th, 2012 at 2:09 pm #24655

Thank you for the reply! Appreciate it very much!

Posted: Tuesday Sep 4th, 2012 at 11:23 pm #24118

Hey, that’s perfect! Thanks for the code snippet. That should work perfectly for what I need!
I thought it would be something close to that effect., but didn’t know the exact syntax!

Thanks for your help!

Posted: Tuesday Sep 4th, 2012 at 5:00 pm #24068

Extremely helpful! Thanks for the reply!

Posted: Tuesday Sep 4th, 2012 at 4:59 pm #24067

Thanks for your help on this!
So what your saying is, I should probably see if there is a way that I can do that through the payment gateway?

We are using Paypal for our gateway….and all of our members are recurring.

Viewing 13 replies - 26 through 38 (of 38 total)

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