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About: Ben Chambless

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Topics I'm Subscribed To

Viewing 2 topics - 1 through 2 (of 2 total)
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Membership Renewal Help

By:  Ben Chambless in: Community Forum

voices: 3
replies: 13

3 years, 8 months ago  Cristián Lávaque

Hide Certain Registration Fields per Level

By:  Ben Chambless in: Community Forum

voices: 2
replies: 1

4 years, 5 months ago  Raam Dev

Viewing 2 topics - 1 through 2 (of 2 total)

Topics I've Started

Viewing 2 topics - 1 through 2 (of 2 total)
Topic Count Last Reply
Membership Renewal Help

By:  Ben Chambless in: Community Forum

voices: 3
replies: 13

3 years, 8 months ago  Cristián Lávaque

Hide Certain Registration Fields per Level

By:  Ben Chambless in: Community Forum

voices: 2
replies: 1

4 years, 5 months ago  Raam Dev

Viewing 2 topics - 1 through 2 (of 2 total)

My Latest Replies (From Various Topics)

Viewing 7 replies - 1 through 7 (of 7 total)
Author Replies
Author Replies
Posted: Wednesday May 1st, 2013 at 1:06 pm #48934

Thanks for the response. Yes, the user is logged in and his name, email, and login is populated into the form.

I wasn’t sure what form to us. The initial post in this thread I said that it wasn’t a subscription and I just added the form that Bruce suggested. So, if I add a Level #4 form, it will recognize that he is a current member and not display the entire form?

Also, lets say the member has 1 month left on he 1 year membership. If he renews using the buy now form, will it extend from his current EOT date or start over at that date?

Posted: Tuesday Apr 30th, 2013 at 7:10 pm #48827

Ok, so the form populates all of the data. But the user is getting an error that states “Missing or incorrect email address”. But his email is correct on the form.

Any ideas?

Posted: Monday Apr 29th, 2013 at 8:43 pm #48693

Ok, I found the culprit…it was a tabs plugin. So now I have the same result you have on your screenshot. I emailed a member and will have them try the renewal..

Thanks for your help.

Posted: Saturday Apr 27th, 2013 at 1:25 pm #48579
[s2Member-Pro-PayPal-Form modify="1" level="4" ccaps="" desc="$20.00 USD / 1 Year Active Membership" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.poag.org" ta="0" tp="0" tt="D" ra="20.00" rp="1" rt="Y" rr="BN" rrt="" rra="2" accept="paypal,visa,mastercard,amex,discover,maestro,solo" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /]

I had a member try to fill out the form and submit it to see what would happen but it said his email was wrong…I’m guessing that it’s trying to add a new account but the email is already in the user list.

Hoping it’s something simple…I have a lot of members expiring this month.

Thanks for your help.

Posted: Friday Apr 26th, 2013 at 8:19 am #48469

Thanks for the info. I’ll try the demotion modification.

The modification form displays all fields just like it was a new signup. It even has a “Create Profile” section which asks for name,username and password. Is this normal? I would think that you wouldn’t need to provide the username/password info if you’re logged in.

Posted: Thursday Apr 25th, 2013 at 12:35 pm #48380

One more question? I just noticed that the billing modification form does not populate the current user data. It is simply a blank signup form. Is this by design or have I missed a step?

Posted: Thursday Apr 25th, 2013 at 12:17 pm #48375

Thank you for the assistance. I have set up the forms. I do have one other question. We have two membership levels (#4 and #3). When the EOT occurs all members are demoted to the free level. I need to determine, in a conditional, which level the user was before the demotion so I can show the appropriate form.

So, if the user was a level #4 user (but now has a free account) I want to show the level #4 form. If the user was level #3 (but now has a free account) I want to show a level #3 form.

Is this possible?

Thank you for your help.

Viewing 7 replies - 1 through 7 (of 7 total)

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