This topic contains 15 replies, has 2 voices. Last updated by Mike (Volunteer Moderator) 3 years, 5 months ago.
|Posted: Wednesday Jul 31st, 2013 at 7:19 pm #54540|
I first discussed about this problem a couple of months ago: http://www.s2member.com/forums/topic/error-loading-stream-id-not-found-on-server/.
I’ve already configured S3 and CF and the videos are already working. I didn’t change anything on s2member or S3/CF. However, there are times when the videos don’t play and they just display the “ID not found” error on the server. The last issue happened a couple of days ago. Now it’s resolved again.
We’re just in the testing phase but it’s a cause of concern for my client because we’re launching the site this August and we have a large user base so random errors like this is not very good. Could you please let us know what could be causing this and what can we do to fix it?
Let me know if you need access to the backend.