|Posted: Thursday Nov 22nd, 2012 at 6:52 pm #32376|
This week, i had a member whose recuring payment didnt’ seem to go through with Paypal. I got notifications twice that the payment didn’t go through. Today, i get a notice that the payments are now cancelled. Shortly after, the member also emailed me about it. She didn’t cancel it and wants to continue with the subscription.
1- I told her to check with Paypal why the payments could not be processed. Any idea what it might be? Anything i can do to find out on my end in case it happens again and the member does not contact me?
- s2Member® Products