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Bruce

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Posted: Saturday Apr 20th, 2013 at 12:39 am #47970
Bruce
Username: Bruce
Staff Member

However, he says that Ipower doesn’t use “localhost” – instead it uses karateforkidsusa.ipowermysql.com ….
Does that make sense….any difference???

It makes sense, but the idea still stands. That error says it can’t connect to the same URL he said localhost was. You need to connect from http://www.masteryoursmallbusiness.com/members/ TO http://www.masteryoursmallbusiness.com/members/. It isn’t possible right now, so while the difference in this server’s treatment of localhost is different, it really doesn’t make any sense why that would be the cause for the error.

Posted: Saturday Apr 20th, 2013 at 12:39 am #47969
Bruce
Username: Bruce
Staff Member

However, he says that Ipower doesn’t use “localhost” – instead it uses karateforkidsusa.ipowermysql.com ….
Does that make sense….any difference???

It makes sense, but the idea still stands. That error says it can’t connect to the same URL he said localhost was. You need to connect from http://www.masteryoursmallbusiness.com/members/ TO http://www.masteryoursmallbusiness.com/members/. It isn’t possible right now, so while the difference in this server’s treatment of localhost is different, it really doesn’t make any sense why that would be the cause for the error.

Posted: Saturday Apr 20th, 2013 at 12:21 am #47965
Bruce
Username: Bruce
Staff Member

All I see is a green ’3-pin’ plug, there is no email test functionality option.

You need to make sure you’re logged in as an admin in WordPress. Then it should show up. :-)

Posted: Saturday Apr 20th, 2013 at 12:19 am #47963
Bruce
Username: Bruce
Staff Member

Let us know if you have any further questions/concerns. :-)

Posted: Saturday Apr 20th, 2013 at 12:14 am #47961
Bruce
Username: Bruce
Staff Member

#1 – Is the a database connection string for the plug-in??

No, this isn’t a database connection. It’s an HTTP connection via PHP fopen() or cURL.

Posted: Saturday Apr 20th, 2013 at 12:12 am #47959
Bruce
Username: Bruce
Staff Member

Thanks for your patience.

I just checked out your site, and I refreshed your General Options (I didn’t change anything), and attempted log in with a test User @ s2Member Level 0. I was redirected to this URL:

http://www.xertionfitness.com/welcome-to-our-members-area/

So it appears to be working correctly.

Administrators don’t get redirected on login. This is normal.
Posted: Saturday Apr 20th, 2013 at 12:08 am #47958
Bruce
Username: Bruce
Staff Member
Posted: Saturday Apr 20th, 2013 at 12:07 am #47957
Bruce
Username: Bruce
Staff Member

Is there an error log, or some way I can submit a ticket showing them the error….
They seem to not really understand…..I’m not getting through…heh.

The s2-http-api-debug.log file you sent us contains the error, and you can also direct them to this URL to see the error WordPress is throwing (connection done through wp_remote_request())

Posted: Saturday Apr 20th, 2013 at 12:04 am #47955
Bruce
Username: Bruce
Staff Member

Details Received.

I’m taking a look now.

Posted: Saturday Apr 20th, 2013 at 12:03 am #47954
Bruce
Username: Bruce
Staff Member

Are you describing a “remote connection”??
If so….that’s not something they do…….but it doesnt’ sound right to me…

The connection is being done through PHP’s fopen(), or cUrl. This is the same method used to do remote connections, but the connection itself is to your server.

Posted: Saturday Apr 20th, 2013 at 12:01 am #47952
Bruce
Username: Bruce
Staff Member

Anything else that might help them “get it”??

I can’t think of anything, sorry. The best way to describe it would be that their servers are rejecting connections that come from itself. As in you can’t connect from your site, to your site. That’s basically all that’s happening here, and they should know what’s causing this, and if/how they can fix it.

Posted: Friday Apr 19th, 2013 at 11:56 pm #47949
Bruce
Username: Bruce
Staff Member

they seem unclear what a “loopback” is…
is this a php.ini setting???

Anything else I can use to describe what needs to be done??

They should know what’s causing this. It’s not a PHP.ini file thing. It’s something they have set up specifically on their server. Tell them that you’re not able to connect back to your server from your server, rather than calling it a loopback.

Posted: Friday Apr 19th, 2013 at 11:51 pm #47947
Bruce
Username: Bruce
Staff Member

I’m just using an S3 bucket… I see everything fine in Firefox’s S3 organizer, but not in my wordpress back office.

Yes I’d definitely recommend retrying the integration. Let us know if that doesn’t work and we can work from there.

Posted: Friday Apr 19th, 2013 at 11:49 pm #47946
Bruce
Username: Bruce
Staff Member

Investigation Complete.

If you’ll take a look at this URL, you’ll see that it’s returning an error:

http://www.masteryoursmallbusiness.com/members/?s2_diagnostics

The code I had you upload is trying to connect back to this URL, and failing:

http://www.masteryoursmallbusiness.com/members/

This tells me that your server is blocking loopbacks, which is not something that’s normally done. You should contact your hosting company and see if they can stop this from happening. s2Member needs it to work for several things, including redirecting after coming back from your payment gateway, doing Cron Jobs (to demote Users), and many other things.

Posted: Friday Apr 19th, 2013 at 11:44 pm #47945
Bruce
Username: Bruce
Staff Member

Mann is there some where else i can send it not public. You go guys are doing too much with the host and ip thats required. U jus need the url username and password.

You don’t need to fill out the FTP details. Just put N/A in those fields. :-)

Posted: Friday Apr 19th, 2013 at 11:40 pm #47943
Bruce
Username: Bruce
Staff Member

Thanks, I’m going taking a look now.

Posted: Friday Apr 19th, 2013 at 11:38 pm #47941
Bruce
Username: Bruce
Staff Member

I’ve just rechecked that page, and there is nothing about an email test button; rest assured, if it had said it, I would have done it.. you didn’t say it, it didn’t say it, I haven’t done it.

It looks like this:

Posted: Friday Apr 19th, 2013 at 11:35 pm #47939
Bruce
Username: Bruce
Staff Member

But I’m not seeing anything on the sreen if I visit the page…
I’m not a coder…so I’m not exactly what I’m looking for….heh..

The page you should be looking at is:

http://www.masteryoursmallbusiness.com?s2_diagnostics

but based on my tests just now, it looks like your server isn’t picking up the plugin at all. Mind if I try?

Posted: Friday Apr 19th, 2013 at 11:31 pm #47937
Bruce
Username: Bruce
Staff Member

Im using wp login. Php everything is set up correctly but its not working

Okay, thanks for the information. Would you mind sending us a Dashboard login on your site so we can see what’s going on? You can send the details here:

s2Member® » Private Contact Form

Posted: Friday Apr 19th, 2013 at 11:30 pm #47936
Bruce
Username: Bruce
Staff Member

So if i create a new meta field in the database for user field , would it reset to 100 every time the subscription is renewed?

Not unless you make it. You could use Payment Notifications to reset the counter. It should be fairly simple to do.

See: Dashboard -› s2Member® -› API / Notifications -› Payment Notifications
See Also: Knowledge Base » Building An API Notification Handler

Posted: Friday Apr 19th, 2013 at 11:29 pm #47934
Bruce
Username: Bruce
Staff Member

Uhhh….ok…..but I’m not using multisite….does that make a difference?

No, that code snippet is only seeing if you can connect to your website through PHP from within your website (or “loopback”).

Posted: Friday Apr 19th, 2013 at 11:27 pm #47931
Bruce
Username: Bruce
Staff Member

Any updates on this?

I’m bumping this for our development team. I’m waiting for their reply.

Posted: Friday Apr 19th, 2013 at 11:25 pm #47930
Bruce
Username: Bruce
Staff Member
NOT a Pre-Sale Question. Moving to the Community Forums.
Posted: Friday Apr 19th, 2013 at 11:24 pm #47929
Bruce
Username: Bruce
Staff Member

Thanks for the follow-up.

I took a look at your scanner and I’m almost certain now that the problem here is with your server’s inability to loopback. Please try using the information in the link for the post from Cristian I posted in my last reply, and if that comes back with an error then that’s definitely the problem.

Posted: Friday Apr 19th, 2013 at 11:23 pm #47928
Bruce
Username: Bruce
Staff Member

Yea Its not redirecting at all.

Okay, thanks. And is this directly from http://yoursite.com/wp-login.php ? Or are you using an external link to the login page / a login form?

Viewing 25 replies - 1,226 through 1,250 (of 2,703 total)

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