latest stable versions: v150827 (changelog)
top⇑

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Home › Forums › Lynda Gilmore

About: Lynda Gilmore

Sorry, I've not written a description yet. I'll get to it soon!

Topics I'm Subscribed To

Viewing 3 topics - 1 through 3 (of 3 total)
Topic Count Last Reply
S2 Members Installed, can't see config pages

By:  Lynda Gilmore in: Community Forum

voices: 1
replies: 0

3 years, 1 month ago  Lynda Gilmore

Upgrade to s2Members pro not working

By:  Lynda Gilmore in: Community Forum

voices: 4
replies: 9

3 years, 7 months ago  Cristián Lávaque

Upgrade to S2member Pro not worked

By:  Simon Wilkinson in: Community Forum

voices: 4
replies: 20

3 years, 10 months ago  Simon Wilkinson

Viewing 3 topics - 1 through 3 (of 3 total)

Topics I've Started

Viewing 2 topics - 1 through 2 (of 2 total)
Topic Count Last Reply
S2 Members Installed, can't see config pages

By:  Lynda Gilmore in: Community Forum

voices: 1
replies: 0

3 years, 1 month ago  Lynda Gilmore

Upgrade to s2Members pro not working

By:  Lynda Gilmore in: Community Forum

voices: 4
replies: 9

3 years, 7 months ago  Cristián Lávaque

Viewing 2 topics - 1 through 2 (of 2 total)

My Latest Replies (From Various Topics)

Viewing 4 replies - 1 through 4 (of 4 total)
Author Replies
Author Replies
Posted: Tuesday Jun 4th, 2013 at 11:09 pm #51385
Lynda Gilmore
Username: chrislyn

Thanks Christian for your help, Syntax problems, I just hate that! I look at that directory so many times and just didn’t notice that the hyphen was missing.

I have been busily exploring all the options with the upgrade and I must say I am really impressed with this membership package. You guys have thought or every contingency. Excellent product and Excellent Documentation! I will definitely be buying a developers license and adding it to all of the membership sites I develop.

Thanks again, (ps I won’t make this mistake again :))

Cheers

Lynda

Posted: Wednesday May 29th, 2013 at 7:28 pm #50883
Lynda Gilmore
Username: chrislyn

Hello Bruce,
I provided all the login information, FTP and site info in the previoius support request through private contact but will do it again if this is what is required to get technical support.

Here is the email response I received after I submitted my support request dated Tuesday 28/5/2013

Hello Lynda Gilmore,

Your request for s2Member® support has been received!
* You will receive a response within 24-48 hours.

Please note the forum thread you gave reference to:
http://www.s2member.com/forums/topic/upgrade-to-s2members-pro-not-working/?qcAC=1#post-50737

Which is this specific post ID, so the details you are requesting would have already been received and are in the system somewhere…..

Sorry if you think that I am sounding a bit “frustrated” at this point, but I have been trying to resolve this problem for 5 days now and I have a client on my case wanting to know what the hold up is…

Posted: Tuesday May 28th, 2013 at 3:02 am #50738
Lynda Gilmore
Username: chrislyn

Thanks boudewijn

Appreciate you are trying to help here However, I have already done all this and it doesn’t work hence why I am trying to get support. Yes I have the correct directory structure

s2member
s2member-files
s2member-logs
s2member-pro

My ommission in the previous response was that the directory quoted was s2menber when it should have read s2 members-pro directory

Only a single copy of the s2members s2 members-pro dirictory exists with a total of 3 sub directories being
Images , Includes and licensing and the following files;
checksum.txt
index.php
pro-module.php
readme.txt
In Total in the s2members pro directory there are 379 files contained in 39 folders

I think I need one of the Tech supprot guys ho have a look at the site and see if they can spot the problem

Cheers

Lynda
Posted: Tuesday May 28th, 2013 at 12:43 am #50736
Lynda Gilmore
Username: chrislyn

Yes I am aware that the zip file needs to be extracted then the folder s2member pro uploaded via FTP (using filezilla in my case) to wp-content> plugins directory.
Only a single copy of the s2members dirictory exists with a total of 3 sub directories being
Images , Includes and licensing and the following files;
checksum.txt
index.php
pro-module.php
readme.txt
In Total in the s2members pro directory there are 379 files contained in 39 folders

Just for the record and expedience this is a primary install not a multi-site nor an install on a sub domain or anything tricky like that….
Just a straight plain out of the box WordPress installation of the latest version 3.5.1
My Server details are as follow
Apache version 2.2.23
PHP version 5.3.19
MySQL version 5.5.30-cll

Additionally when I check the framework plugin (alos current version 130513) there is no indication that s2 members pro has been installed.

I don’t think that there is much more I can tell you except that it hasn’t healed itself over night…..

Hope this information brings us one step closer to a solution, as I am waiting to set the membership restrictions up so I can launch the site and I need to access the Paypal pro forms.

Thank you I look forward to your response

Lynda
Viewing 4 replies - 1 through 4 (of 4 total)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.