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About: Douglas Borwick

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Viewing 3 topics - 1 through 3 (of 3 total)
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Payment does not unlock videos

By:  Douglas Borwick in: Community Forum

voices: 2
replies: 2

4 years, 7 months ago  Douglas Borwick

Restricting watching most videos to members

By:  Douglas Borwick in: Community Forum

voices: 2
replies: 1

4 years, 8 months ago  Raam Dev

Viewing 3 topics - 1 through 3 (of 3 total)

My Latest Replies (From Various Topics)

Viewing 4 replies - 1 through 4 (of 4 total)
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Author Replies
Posted: Friday Jun 29th, 2012 at 1:47 pm #17875
Douglas Borwick
Username: DB

After my customer failed at paying for my services with paypal, he called me and we agreed that he could send me a check.

I tried to create and enter a new customer using the ADD NEW USER section of s2Member. SINCE I COULD NOT FIND ANY INSTRUCTIONS HOW TO DO THIS, I guessed at what must be put there.

I obviously guessed wrong, because my customer can not watch my videos on my web site, even though it would let him log in. I have also created a Media user to give to people from the media to review my web site. I can login and access the video using this user name and password, but my customer can not see the videos logging in with this user ID.
These 2 things are particularly important

I need to know if you have any suggestions why this user can not see my videos after logging in. I suggested he try another browser. He is using a one year old laptop, with Windows 7 and Internet Explorer.

I NEED DETAILED INFO ON HOW TO MANUALLY ENTER A NEW CUSTOMER. What to put in each field, what fields are important, what allows access and what stops it.
Posted: Thursday Jun 28th, 2012 at 5:06 pm #17789
Douglas Borwick
Username: DB

What are ccaps?

Can you direct me to instructions for entering a member manually?

No one else is having trouble seeing a video; so I do not think this has anything to do with correct protections.

Thanks,

Doug
Posted: Wednesday Jun 27th, 2012 at 5:13 pm #17699
Douglas Borwick
Username: DB

OK, I can see you did not understand my question. I will try again.

After my customer failed at paying for my services with paypal, he called me and we agreed that he could send me a check.

I tried to create and enter a new customer using the ADD NEW USER section of s2Member. SINCE I COULD NOT FIND ANY INSTRUCTIONS HOW TO DO THIS, I guessed at what must be put there.

I obviously guessed wrong, because my customer could not watch my videos on my web site, even though it would let him log in.

I NEED DETAILED INFO ON HOW TO MANUALLY ENTER A NEW CUSTOMER.

THIS IS VERY V E R Y I M P O R T A N T!
Posted: Tuesday May 29th, 2012 at 7:31 pm #14886
Douglas Borwick
Username: DB

Thank You VERY MUCH. That did it!!!!!!!

Clear Instructions on how to restrict different levels is not available, that I could find. If you GAVE EXAMPLES somewhere of how this function worked, that would be very helpful!!!!!!!!!
Viewing 4 replies - 1 through 4 (of 4 total)

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