About: Howard Matusow

So the issue with your installation was with the following PHP Extensions not be installed:

Multibyte String Extension
Mcrypt/Encryption Extension

Glad to hear that you fixed your issue. :-)

Yes, and you helped a lot explaining to me the difference in how IPN calls are handled between new users and existing users. I think having this on your main site will help a ton, our thread here, because I have seen a ton of people having this issue. Your software works great, the issue is on our end, shoring up proper PCI compliance – e-commerce correct apache builds and settings.

Thanks for the info. Sorry for the delay in response.

Do you know what errors the scanner was throwing? Also, could you try another test transaction, reverting to a default WordPress theme, and deactivating all plugins except s2Member?

If I do that, my site will be down for members to sign up. It’s working fine now. The errors were mcrypt and another. I can send attachment, let me know where to send. I rebuilt apache with all ecommerce settings correctly. I still have a check sum yellow warning for s2member, even after reinstalling as per site instructions here. Regardless, it works, thanks!

Ok, I got the report from running server scanner, can I send it to you to look at? there were some errors.

It’s receiving data, again, NEW USER signup in real and test mode works, so it has to be, unless I am missing something or not fully understanding you?

I will run in real mode right now. ill do testerbater again. or, do you want me to create a new “free user” and upgrade that one? perhaps both?

if you add a new user in test mode, it will have all the right stuff filled in under that user — payment gateway, id, etc,, but u try to upgrade that user — nope, won’t work.

we also added new user in real mode, same issues across the board.

“I’m not seeing anything in your Authorize.Net IPN logs that suggests that you tried this. Do you know which entry is tied to these transactions?”

Testerbater was the id we used to test in real mode, and as well, I did not see anything in log entry for that user as well.

Already tried that, same issue :( We ran a real transaction, same issue

This is getting on my nerves, I might be time to get money back here, Many people are complaining on this,

Here’s some of my logs. Maybe someone has some insight?

LOG ENTRY: Thu Jun 6th, 2013 @ precisely 12:13 am UTC
PHP v5.3.20 :: WordPress® v3.5.1 :: s2Member® v130513 :: s2Member® Pro v130513
Memory 35.91 MB :: Real Memory 36.25 MB :: Peak Memory 36.01 MB :: Real Peak Memory 36.25 MB
stockmatusow.com/platinum-sign-up/
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.94 Safari/537.36
——– Input vars: ( Thu Jun 6, 2013 12:13:40 am UTC ) ——–
array (
‘x_type’ => ‘AUTH_CAPTURE’,
‘x_method’ => ‘CC’,
‘x_email’ => ‘kydogger@hotmail.com’,
‘x_first_name’ => ‘test’,
‘x_last_name’ => ‘account’,
‘x_customer_ip’ => ‘64.183.101.162’,
‘x_invoice_num’ => ‘s2-51afd43478732’,
‘x_description’ => ‘$500.00 USD / Yearly (recurring charge, for ongoing access)’,
‘s2_initial_payment’ => ‘1’,
‘s2_invoice’ => ‘2’,
‘s2_custom’ => ‘stockmatusow.com’,
‘x_tax’ => ‘0.00’,
‘x_amount’ => ‘500.00’,
‘x_currency_code’ => ‘USD’,
‘x_card_num’ => ‘************1111’,
‘x_exp_date’ => ‘2017-04’,
‘x_card_code’ => ‘123’,
‘x_address’ => ‘blah’,
‘x_city’ => ‘blah’,
‘x_state’ => ‘ca’,
‘x_country’ => ‘US’,
‘x_zip’ => ‘90025’,
‘x_version’ => ‘3.1’,
‘x_login’ => ‘xxxxxxxx/key/tran’,
‘x_tran_key’ => ‘xxxxxxxx/key/tran’,
‘x_delim_data’ => ‘true’,
‘x_delim_char’ => ‘,’,
‘x_encap_char’ => ‘”‘,
‘x_relay_response’ => ‘false’,
)
——– Output string/vars: ( Thu Jun 6, 2013 12:13:40 am UTC ) ——–
“1”,”1″,”1″,”This transaction has been approved.”,”SZR45W”,”Y”,”2194126703″,”s2-51afd43478732″,”$500.00 USD / Yearly (recurring charge, for ongoing access)”,”500.00″,”CC”,”auth_capture”,””,”test”,”account”,””,”blah”,”blah”,”ca”,”90025″,”US”,””,””,”kydogger@hotmail.com”,””,””,””,””,””,””,””,””,”0.00″,””,””,””,””,”AC527FD4D50DCAAEF5E4CB238E1D3A54″,”P”,”2″,””,””,””,””,””,””,””,””,””,””,”XXXX1111″,”Visa”,””,””,””,””,””,””,””,””,””,””,””,””,””,””,””,””,”1″,”2″,”stockmatusow.com”
array (
0 => ‘1’,
1 => ‘1’,
2 => ‘1’,
3 => ‘This transaction has been approved.’,
4 => ‘SZR45W’,
5 => ‘Y’,
6 => ‘2194126703’,
7 => ‘s2-51afd43478732’,
8 => ‘$500.00 USD / Yearly (recurring charge, for ongoing access)’,
9 => ‘500.00’,
10 => ‘CC’,
11 => ‘auth_capture’,
12 => ”,
13 => ‘test’,
14 => ‘account’,
15 => ”,
16 => ‘blah’,
17 => ‘blah’,
18 => ‘ca’,
19 => ‘90025’,
20 => ‘US’,
21 => ”,
22 => ”,
23 => ‘kydogger@hotmail.com’,
24 => ”,
25 => ”,
26 => ”,
27 => ”,
28 => ”,
29 => ”,
30 => ”,
31 => ”,
32 => ‘0.00’,
33 => ”,
34 => ”,
35 => ”,
36 => ”,
37 => ‘AC527FD4D50DCAAEF5E4CB238E1D3A54’,
38 => ‘P’,
39 => ‘2’,
40 => ”,
41 => ”,
42 => ”,
43 => ”,
44 => ”,
45 => ”,
46 => ”,
47 => ”,
48 => ”,
49 => ”,
50 => ‘XXXX1111’,
51 => ‘Visa’,
52 => ”,
53 => ”,
54 => ”,
55 => ”,
56 => ”,
57 => ”,
58 => ”,
59 => ”,
60 => ”,
61 => ”,
62 => ”,
63 => ”,
64 => ”,
65 => ”,
66 => ”,
67 => ”,
68 => ‘1’,
69 => ‘2’,
70 => ‘stockmatusow.com’,
‘response_code’ => ‘1’,
‘response_subcode’ => ‘1’,
‘response_reason_code’ => ‘1’,
‘response_reason_text’ => ‘This transaction has been approved.’,
‘authorization_code’ => ‘SZR45W’,
‘avs_response’ => ‘Y’,
‘transaction_id’ => ‘2194126703’,
‘invoice_number’ => ‘s2-51afd43478732’,
‘description’ => ‘$500.00 USD / Yearly (recurring charge, for ongoing access)’,
‘amount’ => ‘500.00’,
‘method’ => ‘CC’,
‘transaction_type’ => ‘auth_capture’,
‘customer_id’ => ”,
‘first_name’ => ‘test’,
‘last_name’ => ‘account’,
‘company’ => ”,
‘address’ => ‘blah’,
‘city’ => ‘blah’,
‘state’ => ‘ca’,
‘zipcode’ => ‘90025’,
‘country’ => ‘US’,
‘phone’ => ”,
‘fax’ => ”,
’email’ => ‘kydogger@hotmail.com’,
‘ship_to_first_name’ => ”,
‘ship_to_last_name’ => ”,
‘ship_to_company’ => ”,
‘ship_to_address’ => ”,
‘ship_to_city’ => ”,
‘ship_to_state’ => ”,
‘ship_to_zipcode’ => ”,
‘ship_to_country’ => ”,
‘tax’ => ‘0.00’,
‘duty’ => ”,
‘freight’ => ”,
‘tax_exempt’ => ”,
‘po_number’ => ”,
‘md5_hash’ => ‘AC527FD4D50DCAAEF5E4CB238E1D3A54’,
‘card_code_response’ => ‘P’,
‘cavv_response’ => ‘2’,
‘card_number’ => ”,
‘card_type’ => ”,
‘split_tender_id’ => ”,
‘requested_amount’ => ”,
‘balance_on_card’ => ”,
)

LOG ENTRY: Thu Jun 6th, 2013 @ precisely 12:13 am UTC
PHP v5.3.20 :: WordPress® v3.5.1 :: s2Member® v130513 :: s2Member® Pro v130513
Memory 35.91 MB :: Real Memory 36.25 MB :: Peak Memory 36.01 MB :: Real Peak Memory 36.25 MB
stockmatusow.com/platinum-sign-up/
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.94 Safari/537.36
——– Input vars: ( Thu Jun 6, 2013 12:13:40 am UTC ) ——–
array (
‘x_method’ => ‘create’,
‘x_email’ => ‘kydogger@hotmail.com’,
‘x_first_name’ => ‘test’,
‘x_last_name’ => ‘account’,
‘x_customer_ip’ => ‘64.183.101.162’,
‘x_invoice_num’ => ‘s2-51afd43478732’,
‘x_description’ => ‘$500.00 USD / Yearly (recurring charge, for ongoing access) ((1402056820:0 D:1 Y~stockmatusow.com~2~USD))’,
‘x_amount’ => ‘500.00’,
‘x_currency_code’ => ‘USD’,
‘x_start_date’ => ‘2014-06-06’,
‘x_unit’ => ‘days’,
‘x_length’ => 365,
‘x_total_occurrences’ => ‘9999’,
‘x_card_num’ => ‘************1111’,
‘x_exp_date’ => ‘2017-04’,
‘x_card_code’ => ‘123’,
‘x_address’ => ‘blah’,
‘x_city’ => ‘blah’,
‘x_state’ => ‘ca’,
‘x_country’ => ‘US’,
‘x_zip’ => ‘90025’,
‘x_login’ => ‘xxxxxxxx/key/tran’,
‘x_tran_key’ => ‘xxxxxxxx/key/tran’,
)
——– Output string/vars: ( Thu Jun 6, 2013 12:13:41 am UTC ) ——–
s2-51afd43478732Ok

I00001

Successful.1718442
array (
‘response_reason_code’ => ‘I00001’,
‘response_code’ => ‘I00001’,
‘response_reason_text’ => ‘Successful.’,
‘response_text’ => ‘Successful.’,
‘subscription_id’ => ‘1718442’,
)

LOG ENTRY: Thu Jun 6th, 2013 @ precisely 12:13 am UTC
PHP v5.3.20 :: WordPress® v3.5.1 :: s2Member® v130513 :: s2Member® Pro v130513
Memory 36.02 MB :: Real Memory 36.25 MB :: Peak Memory 36.15 MB :: Real Peak Memory 36.25 MB
stockmatusow.com/platinum-sign-up/
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.94 Safari/537.36
——– Input vars: ( Thu Jun 6, 2013 12:13:41 am UTC ) ——–
array (
‘x_method’ => ‘cancel’,
‘x_subscription_id’ => ‘1718413’,
‘x_login’ => ‘xxxxxxxx/key/tran’,
‘x_tran_key’ => ‘xxxxxxxx/key/tran’,
‘x_invoice_num’ => ”,
‘x_description’ => ”,
)
——– Output string/vars: ( Thu Jun 6, 2013 12:13:41 am UTC ) ——–
Ok

I00002

The subscription has already been canceled.
array (
‘response_reason_code’ => ‘I00002’,
‘response_code’ => ‘I00002’,
‘response_reason_text’ => ‘The subscription has already been canceled.’,
‘response_text’ => ‘The subscription has already been canceled.’,
‘__error’ => ‘Error #I00002. The subscription has already been canceled.’,
)